Shonte Cravin-Bennett
Smyrna,GA
Summary
Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Unit Secretary, Medical Assistant
Wellstar Hospital
04.2023 - Current
- Boosted operational effectiveness through meticulous administrative assistance.
- Submits timely and accurate patient information to Bed Control for patients requiring admission
- Prepares inpatient chart and admission packet
- Maintains med surg Tracking Board with current and accurate information
- Communicates frequently with PAS, Lab and Imaging to facilitate patient care
- Calls consults in a timely manner; follows up as needed
- - Maintains a neat and organized nurses station
- - Assures nurses station is appropriately stocked with forms, paper, etc
- - Maintains desktop computers in nurses station; notifies help desk when necessary
- Streamlined the process of transferring completed EKG data to electronic systems, improving departmental collaboration.
- Answered phone calls and messages for 2 -physicians medical facility, scheduling appointments, and handling patient inquiries.
Medical Assistant
Emory Healthcare-Oncology
02.2018 - 08.2020
- Tailored patient care to individual needs considering age, gender, and medical conditions.
- Performing range of administrative duties, supporting department's effectiveness by adhering to established policies and procedures
- Handled various clerical tasks, promoting orderly departmental operations thorough understanding of organizational processes
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Medical Assistant /EKG Technician
Wellstar Urgent Care
11.2018 - 01.2020
- Recorded patient vital signs with precision during intake procedures, facilitating efficient implementation of healthcare provider instructions
- Supported patient care in compliance with medical staff, maintaining strict adherence to infection control, safety protocols, and ergonomic guidelines
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Assisted in identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
Medical Assistant
Gwinnett Dermatology
06.2016 - 02.2018
- Managed patient documentation flow, ensuring efficient distribution and collection of critical forms for medical communication and procedural readiness
- Provided nursing assistance, contributing to patient comfort and safety with dedicated care and support
- Attended to patients' personal requirements, fostering, nurturing and empathetic atmosphere within healthcare setting
Medical Assistant
Health First-Primary Care
05.2014 - 06.2016
- Streamlined administrative procedures by effectively organizing patient records and ensuring accurate completion of insurance forms, while delivering compassionate support to diverse patients
- Conducted initial patient evaluations, documenting vital statistics and maintaining detailed records for healthcare practitioners
- Maintained integrity of electronic health records by carefully entering patient test outcomes and medical data, upholding strict data precision and privacy standards
- Resupplied offices and examination rooms, labeled drawers and ordered new stock.
- Educated patients on medication management to ensure proper adherence and minimize potential adverse effects.
Education
MA Certification -
Everest University
Melbourne, FL01.2014
H.S. Diploma -
Chaffey High School
Ontario, CA01.2001
Skills
- Experience in a Medical Setting
- Experience With Epic
- Experience With E-clinicals
- Proficient in Ekg
- Proficient in Blood Draws
- Proficient in Injections
- Proficient in Sterilization
- Proficient in Wound Dressing
- Phlebotomy
Certification
- Clinical Certified Medical Assistant, National Healthcare Association, 08/01/14, Current
- Basic Life Support, American Heart Association, 08/01/14, Current
Timeline
Unit Secretary, Medical Assistant
Wellstar Hospital
04.2023 - Current
Medical Assistant /EKG Technician
Wellstar Urgent Care
11.2018 - 01.2020
Medical Assistant
Emory Healthcare-Oncology
02.2018 - 08.2020
Medical Assistant
Gwinnett Dermatology
06.2016 - 02.2018
Medical Assistant
Health First-Primary Care
05.2014 - 06.2016
H.S. Diploma -
Chaffey High School
- Clinical Certified Medical Assistant, National Healthcare Association, 08/01/14, Current
- Basic Life Support, American Heart Association, 08/01/14, Current
MA Certification -
Everest University
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