Summary
Overview
Work History
Education
Skills
Timeline
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SHONTE FLOYD

McDonough,GA

Summary

Dynamic and seasoned professional with over a decade of proven expertise, eager to thrive in a stimulating and challenging environment while contributing to organizational success. Seeking opportunities for advancement and continuous skill development in a customer-centric setting where I can leverage my diverse skill set.

Overview

11
11
years of professional experience

Work History

Telemetry Monitor Technician

Vanderbilt University Medical Center
Nashville, TN
01.2025 - 09.2025
  • Enhanced patient care by accurately monitoring and interpreting EKG data for early detection of cardiac abnormalities.
  • Contributed to a reduction in patient readmission rates by providing timely and accurate telemetry reports.
  • Track findings of procedures such as EKGs using manual and automated recording devices.

Account/Office Manager

Metropolis
Nashville, TN
12.2022 - 01.2025
  • Manage bookkeeping for accurate financial records, enhancing integrity and transparency
  • Resolve payment discrepancies, improving cash flow and financial precision
  • Implement reporting methods for clearer insights, aiding informed financial decisions

HR Regional Center Coordinator

Amazon, BNA14
Nashville, TN (WFH)
08.2021 - 12.2022
  • Analyzed reports for strategic labor planning, enhancing HRIS data management efficiency.
  • Ensured payroll accuracy through detailed audits, collaborating with site managers.

Optimized employee scheduling, improving operational efficiency and compliance.

  • Served as a trusted HR advisor, promptly addressing employee inquiries and maintaining compliance with company policies and regulations.

Patient Service Rep - Team Lead

TriWest Healthcare Alliance
Nashville, TN
03.2015 - 11.2022
  • Enhanced patient care by accurately monitoring and interpreting EKG data for early detection of cardiac abnormalities.
  • Contributed to a reduction in patient readmission rates by providing timely and accurate telemetry reports.
  • Track findings of procedures such as EKGs using manual and automated recording devices.

Education

HIGH SCHOOL DIPLOMA -

Continental Academy
08.2007

Skills

  • Customer Service
  • Management
  • Data Analysis
  • HIPAA
  • Data Entry
  • Patient Care
  • Finance Budgeting
  • Arrhythmia Recognition
  • Patient Care
  • Quality control measures

Timeline

Telemetry Monitor Technician

Vanderbilt University Medical Center
01.2025 - 09.2025

Account/Office Manager

Metropolis
12.2022 - 01.2025

HR Regional Center Coordinator

Amazon, BNA14
08.2021 - 12.2022

Patient Service Rep - Team Lead

TriWest Healthcare Alliance
03.2015 - 11.2022

HIGH SCHOOL DIPLOMA -

Continental Academy
SHONTE FLOYD