Shontea Andres
Katy,TX
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
14
14
years of professional experience
Work History
Account Executive
National Debt Relief
06.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Enhanced team performance, sharing best practices and mentoring junior account executives.
Area Manager / Store Manager
Mattress One
Houston, Tx
07.2017 - 04.2018
- Sales training
- Process payroll
- Recruiting
- Drive up revenue
- Top 10% in sales
- Reach and surpass monthly store budgets
- Track and measure new hire sales performance
- Customer service
- Promote financing
- Inventory control
- Company cash deposits
- Bridge communication from field to district manager
- Multitasking
- Process finance application
Waitress
Prime Time
Houston, Tx
06.2016 - 08.2017
- Customer acquisition
- Customer service
- Catering
- Store readiness
- De-escalate customer issue while providing solutions
- Problem solver
- Multitasking activities in silence
Sales Representative
Exclusive Furniture
Houston, Tx
10.2016 - 07.2017
- Call back clients
- Drive sales revenue
- Multitasking
- Customer lead generation
- Store readiness
Fire Watch
Total Safety
Houston, Tx
04.2012 - 07.2013
- Safety prevention
- Flexible schedule
- Contractor
- Certified
- Slow paced
- Fire control
Bartender
Club Ballers
Houston, Tx
08.2011 - 04.2013
- Maintain equipment cleanliness
- Monitor alcohol intake per customer
- Maintain appropriate stock at bar
- Ability to create custom consumer beverages
- Customer service
- Customer retention
- Brand ambassador
Education
Associate degree - Applied Science Criminal Justice, Criminal Justice
American Intercontinental University
Houston, Tx06.2017
Skills
- Leadership
- Customer service
- Sales
- Marketing
- Customer satisfaction
- Inventory control
- Store management
- Reliability
- Organization
- Time management
- Drive results
- Training
- Brand ambassador
- Networking
Timeline
Account Executive
National Debt Relief
06.2022 - Current
Area Manager / Store Manager
Mattress One
07.2017 - 04.2018
Sales Representative
Exclusive Furniture
10.2016 - 07.2017
Waitress
Prime Time
06.2016 - 08.2017
Fire Watch
Total Safety
04.2012 - 07.2013
Bartender
Club Ballers
08.2011 - 04.2013
Associate degree - Applied Science Criminal Justice, Criminal Justice
American Intercontinental University