Over twenty three years of customer service experience , Cash Management , and quickly learning microprocessors firmware
Overview
10
10
years of professional experience
Work History
Service coordinator
Meijer
MI, USA
09.2020 - 06.2024
Coordinated service operations to enhance customer satisfaction and streamline workflows.
Developed training materials and conducted sessions for new team members, improving onboarding efficiency.
Managed scheduling of staff resources to ensure optimal coverage during peak hours.
Implemented process improvements that
increased operational effectiveness and reduced service delays.
Building Maintenance
PBM Resources
Wixom, MI, USA
09.2018 - 11.2020
Stayed current with industry trends and developments in building maintenance methodologies by attending workshops, conferences, and training sessions as necessary.
Streamlined work order processes for increased efficiency in addressing building maintenance .
Reduced building maintenance costs through proactive equipment monitoring and preventative maintenance tasks.
Custodian/ Subcontractor
MR. Scrub
OakPark, MI, USA
03.2016 - 08.2019
Maintained cleanliness and organization of facilities to ensure safe environments.
Operated cleaning equipment and tools efficiently for optimal results.
Inspected premises regularly to identify maintenance needs and report issues.
Trained new custodial staff on best practices and safety protocols.
Cashier
Citi Trends
Detroit, MI, USA
10.2014 - 06.2016
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced daily sales reports.
Provided exceptional customer service, resolving inquiries and complaints effectively.
Assisted in inventory management through stock organization and product placement.