Shoshanna Hernandez
Martinsburg,WV
Summary
Driven Certified Medical Assistant with proven experience at WVU Medicine, adept in HIPAA Compliance and delivering compassionate care. Excelled in reducing patient wait times and improving care efficiency through meticulous patient scheduling and documentation. Skilled in both clinical and administrative tasks, demonstrating strong multitasking abilities and a commitment to patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
WVU Medicine
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
Server
Logans Roadhouse
11.2018 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Medical Assisting
Valley College - Martinsburg
Martinsburg, WV05.2023
High School Diploma -
Hedgesville High School
Hedgesville, WV05.2020
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Patient documentation
- CPR Certified
- Compassionate caregiver
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Timeline
Certified Medical Assistant
WVU Medicine
07.2023 - Current
Server
Logans Roadhouse
11.2018 - 07.2023
Medical Assisting
Valley College - Martinsburg
High School Diploma -
Hedgesville High School
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