Shoubein Finnikin Bain
Summary
Hard-working and highly focused professional with proven leadership experience and strong communication and problem-solving skills. Demonstrates the ability to lead by example, support team members, and maintain high performance in fast-paced, high-pressure environments. Known for staying calm under pressure, adapting quickly to change, and making sound decisions that support both team success and operational efficiency. Brings a strong work ethic, critical thinking, and a collaborative mindset to every role, consistently maintaining professionalism while taking initiative and driving results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Appliance Technician
Appliances Factory Outlet
Humble
01.2024 - 12.2025
- Diagnosed and repaired a variety of household appliances, utilizing multimeters and diagnostic tools to effectively identify and resolve issues.
- Guided customers in selecting appliances tailored to needs and budget, explaining product features and financing options.
- Coordinated resale and parts salvage of damaged appliances, maximizing resource recovery.
- Ensured organized and safe work environment, maintaining tools and equipment in optimal condition.
Team Leader
McDonald's
Humble
08.2023 - 12.2024
- Led team, coordinating staff and delegating tasks to maintain smooth operations during peak hours.
- Trained and onboarded new employees, guiding them on procedures and customer service standards to ensure effective teamwork.
- Fostered team collaboration and problem-solving through clear communication and strong interpersonal skills.
- Demonstrated strong organizational skills and adaptability to maintain efficiency and meet operational demands.
- Delivered exceptional customer service while efficiently managing multiple tasks in a fast-paced environment.
Education
Texas Connection Academy
3200 Wilcrest Dr, Houston, TX 77042Skills
- Customer relationship management
- Problem-solving and decision-making
- Conflict resolution
- Effective communication
- Fast-paced adaptability
- Customer focus
- Team leadership
- Strong self-discipline and reliability
- Critical thinking
Certification
ServSafe Certified — Food Safety, Sanitation, and Safe Food Handling
Timeline
Appliance Technician
Appliances Factory Outlet
01.2024 - 12.2025
Team Leader
McDonald's
08.2023 - 12.2024
Texas Connection Academy