Shouda Tolbert
Balch Springs,TX
Summary
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
15
15
years of professional experience
Work History
Customer Service Cashier/Security Officer
Say What Catering
Dallas, TX
03.2011 - 08.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Enforced access control measures in accordance with established procedures.
- Assisted with crowd control during large events held at the facility.
Caregiver
Heavenly Blessings Home Health
Mesquite, TX
08.2009 - 07.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Warehouse Order Picker
Khols Distribution Center
De Soto, TX
10.2023 - 12.2023
- Verified inventory records with actual items in the warehouse.
- Utilized hand-held scanners to locate and pick orders from shelves.
- Loaded merchandise onto carts or pallets for transport to designated areas.
- Organized order picking by utilizing bin locations, product codes, and other identifying information.
Education
High School Diploma -
Hillcrest High School
Dallas05-1992
Skills
- Drawer management
- Check processing
- Guest Services
- Payment Collection
- Order coordination
- Product Merchandising
Timeline
Warehouse Order Picker
Khols Distribution Center
10.2023 - 12.2023
Customer Service Cashier/Security Officer
Say What Catering
03.2011 - 08.2024
Caregiver
Heavenly Blessings Home Health
08.2009 - 07.2024
High School Diploma -
Hillcrest High School
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