Amy F. Shoup
Chester,SC
Summary
Conscientious professional with extensive experience advocating for the social and economic well-being of individuals and families. Focused recovery-driven success in providing guidance, support, and assistance to women in long-term recovery. Strong communication and management skills and committed to inspiring community service.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Outreach Coordinator/Certified Peer Support Specialist
Battered But Not Broken Ministry
2023.06 - Current
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Empowered team members to take ownership of their roles in outreach activities, promoting sense of responsibility and commitment to organization's mission.
Customer Service Lead
Couche Tard Alimentation In Canada
2022.01 - 2023.06
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
Retail Banker II
Woodforest Bank
2020.09 - 2022.07
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Arranged monies received in cash boxes and coin dispensers according to denomination. Auditing cash vault daily.
Resident Support/Case Manager
Miracle Hill Ministries Inc.
2018.03 - 2020.03
- Mentored homeless clients. Responsible for keeping cash for clients in safe at Shelter. Counseled on budgets and holding accountable for adaquate savings. Documentation on each clients progress.
Education
Bachelor of Science - Cognitive Psychology
Southern New Hampshire University
Hooksett, NH06.2027
Skills
- Peer Support Specialists
- Community Outreach
- Working knowledge of Therapy Notes
- Homeless Coalition Involvement/PIT Counts
Timeline
Outreach Coordinator/Certified Peer Support Specialist
Battered But Not Broken Ministry
2023.06 - Current
Customer Service Lead
Couche Tard Alimentation In Canada
2022.01 - 2023.06
Retail Banker II
Woodforest Bank
2020.09 - 2022.07
Resident Support/Case Manager
Miracle Hill Ministries Inc.
2018.03 - 2020.03
Bachelor of Science - Cognitive Psychology
Southern New Hampshire University
- Certified Peer Support Specialist.
Certification
- Certified Peer Support Specialist.
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