Shown Hatzenbuehler
Tyler
Summary
Results-driven professional experienced in management and team development. Skilled in enhancing team performance and operational efficiency while installing and maintaining surveillance systems. Focused on improving security protocols and ensuring equipment reliability, with strong expertise in network configuration and technical troubleshooting.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Assistant Branch Manager
Advanced Systems Alarm Services
Tyler, TX
03.2024 - 05.2025
- Assisted Branch Manager with daily operations, facilitating seamless branch functioning and fostering effective team communication.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Oversaw daily branch activities, identifying areas for improvement and implementing corrective actions to uphold operational excellence.
- Oversaw successful completion of internal audits with minimal findings.
- Supervised and assessed staff performance, enhancing skills and guiding team members to achieve daily objectives and career advancement.
Service Technician
Advanced Systems Alarm Services
Tyler, TX
07.2023 - 02.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Troubleshot and resolved hardware and software issues reported by customers, enhancing overall satisfaction through effective support.
- Collaborated with team members to complete complex installations, ensuring seamless integration and functionality of new systems.
- Conducted regular maintenance and troubleshooting on network infrastructure to ensure system reliability.
- Conducted troubleshooting and repairs on various low voltage equipment, enhancing system reliability.
Ironworker
Tyler Pipe and Coupling
Tyler, TX
05.2022 - 07.2023
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Erected structural steel and iron frameworks for bridges, buildings and other structures.
- Ensured structural integrity by properly installing and aligning steel components according to specifications.
- Inspected completed work for accuracy and adherence to building codes and safety standards.
- Maintained high-quality craftsmanship standards on complex projects, ensuring successful completion with minimal defects.
- Accelerated construction timelines through proficient operation of heavy equipment, including cranes and forklifts.
- Met deadlines through effective time management while performing under pressure in various weather conditions.
Owner
C.A.S.H Services
Tyler, TX
06.2015 - 01.2021
- Hired, trained, and managed high-performing team, driving achievement of company goals.
- Established positive workplace culture, enhancing employee engagement, collaboration, and loyalty.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers, securing better pricing and terms to decrease costs.
- Installed CCTV systems in homes, ensuring proper setup and functionality.
- Diagnosed technical issues with video surveillance equipment, providing timely solutions.
Education
Welding
Trinity Valley Community College
Athens, TXSkills
- Branch operations
- Employee Scheduling
- Staff Management
- Team Development
- Employee training
- IP networking
- Network security
- Access control systems
- CCTV configuration
- Low voltage wiring
- Attention to Detail
Certification
- FAL
- OSHA 10
- CPR
- Boomlift/Scissor lift
- FX-400
- FX-401
- FX-2000 New Technician
- FX-4000 New Technician
- Carbon Monoxide Detection
- Fire 101
- Firelite Systems Academy
- HS-81
- I3 Series
- I4 Smoke and Carbon Monoxide
- InnovairFlex Duct smoke Detector
- Introduction to Fire Alarm Fundamentals
- Mechanical Heat Detectors
- Notifier Inspire E10, E15 Fire
- i-PRO University
- Swift Wireless Fire Technology Intro
- Xtralis OSID Training
- Xtralis Swift Wireless
- Xtralis VESDA Introduction
Timeline
Assistant Branch Manager
Advanced Systems Alarm Services
03.2024 - 05.2025
Service Technician
Advanced Systems Alarm Services
07.2023 - 02.2024
Ironworker
Tyler Pipe and Coupling
05.2022 - 07.2023
Owner
C.A.S.H Services
06.2015 - 01.2021
Welding
Trinity Valley Community College