Showndre martinez
youngsville,Louisiana
Summary
Knowledgeable Billing Specialist with solid history of managing billing processes and ensuring accurate financial records. Adept at resolving discrepancies and improving billing procedures. Demonstrated proficiency in utilizing accounting software and maintaining organized records.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Acadian Ambulance
01.2024 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Verified accuracy of accounts payable payments, resulting in number reduction in payment errors and check reissues.
Customer Service Representative
United Healthcare Group
09.2022 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Performed Coordination of Benefits, Billing,Claims, RX claims, Find providers, specialist, schedule appointments.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
CMA, CNA
Platinum Staffing
05.2019 - 01.2021
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Bachelor of Science - Accounting
Louisiana State University Alexandria
Alexandria01-2027
High School Diploma -
Breaux Bridge Sr High
Breaux Bridge05-2014
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
Timeline
Billing Specialist
Acadian Ambulance
01.2024 - Current
Customer Service Representative
United Healthcare Group
09.2022 - 09.2023
CMA, CNA
Platinum Staffing
05.2019 - 01.2021
Bachelor of Science - Accounting
Louisiana State University Alexandria
High School Diploma -
Breaux Bridge Sr High
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