Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Shravan Jamwal

Winston-Salem

Summary

Results-driven shift lead with a proven track record in supervising fast-paced restaurant environments. Skilled in team training, problem resolution, boosting customer satisfaction, and overseeing finances.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Lead

Moes Southwestern Grill
Winston Salem
12.2023 - 11.2024
  • Supervised team members during peak service hours at a fast-paced restaurant.
  • Assisted customers with inquiries and resolved any service-related issues promptly.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Provided guidance and support to other team members as needed.
  • Completed opening and closing duties to facilitate business operations.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Trained new employees on company policies, procedures, and job duties.

Cashier

Moes Southwestern Grill
Winston-Salem
07.2023 - 11.2023
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Handled cash and credit transactions while ensuring compliance with company policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Economics

Appalachian State University
Boone, NC

Skills

  • Team collaboration
  • Customer service
  • Economic analysis
  • Handling money
  • Sales proficiency

Affiliations

  • I have been volunteering from the 6th grade up until my senior year in highschool with the same program (Crosby Scholars), aswell as four years of key club in high school and within that time I have around 300 hours of community service from helping teachers around, cleaning trash around my city, setting up events, and donating/ helping moving donated goods around the city.

Accomplishments

One leadership role I had was being the secretary of my latin club in highschool for two years

I was apart of the latin national honors society

I was given numerous awards for the latin club for things like longevity (being in for all four years), head of finance, etc.

Certification

Excel Certified

Languages

Hindi
Limited

Timeline

Shift Lead

Moes Southwestern Grill
12.2023 - 11.2024

Cashier

Moes Southwestern Grill
07.2023 - 11.2023

Economics

Appalachian State University

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