Shreya Suresh
San Francisco,CA
Summary
Results-oriented Marketing Operations Specialist at SAP, proficient in MS Excel and data analysis. Demonstrates expertise in delivering actionable insights and fostering cross-functional collaboration, utilizing strong analytical and communication skills to enhance business performance.
Overview
3
3
years of professional experience
Work History
Marketing Operations Specialist
SAP America, Inc
Palo Alto, CA
12.2022 - Current
- Generated KPI reports in MS Excel and PowerPoint from raw data and dashboards for event, campaign, pipeline, and demand generation analyses.
- Presented detailed analyses and business recommendations to stakeholders and management.
- Led cross-functional collaboration to analyze marketing-sourced opportunity discontinuation and its impact on booking conversion.
- Identified data issues related to opportunity age, leading to the discovery of a bot affecting marketing-sourced opportunities' discontinuation.
- Collaborated with cross-functional team to rectify data field issues and enhance bot functionality, reducing discontinuation rates.
Solution Advisor Specialist
SAP Litmos
San Ramon, CA
07.2022 - 12.2022
- Facilitated weekly forecast meetings with team leads to analyze key deal details and issues.
- Monitored solution advisor requests on Smartsheet, gathering feedback on global inquiries.
- Maintained ongoing responsibilities from Data Analyst role.
Data Analyst
SAP Litmos
San Ramon, CA
04.2022 - 06.2022
- Analyzed demand generation campaigns globally to evaluate salesplay success in Outreach.
- Presented findings and actionable insights to GTM team and regional leadership.
- Reported KPIs for financial quarter and assessed individual sales advisors' performance.
- Delivered weekly forecasts through data modeling in MS Excel to visualize lead conversion and pipeline progression.
- Developed dashboards in Smartsheet to track team members' course learning progress.
Education
Business Administration in Management IS
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2022
Skills
- Microsoft 365
- Google Suite
- Tableau Desktop Specialist certified
- SQL
Timeline
Marketing Operations Specialist
SAP America, Inc
12.2022 - Current
Solution Advisor Specialist
SAP Litmos
07.2022 - 12.2022
Data Analyst
SAP Litmos
04.2022 - 06.2022
Business Administration in Management IS
California Polytechnic State University, San Luis Obispo