SHRON DEAN
Ridgewood,NJ
Summary
Seasoned experienced professional withy excellent organizational, administrative and multi-tasking skills. Results oriented with a friendly and respectful demeanor. Well versed in providing paralegal support, and knowledgeable in various phases of corporate operations, protocols and procedures.
Overview
37
37
years of professional experience
Work History
HR assistant
RCM Technologies
New Jersey
- Perform administrative duties which included maintaining employee database.
- Assist HR Manager in policy formulation, hiring and salary administration.
- Coordinate orientation and training sessions for new employees.
Managed Care Coordinator
WellCare
Newark, New Jersey
- Worked to develop client's health management goals.
- Created agendas, prepared materials for client and supplier meetings, took notes to create follow up communication.
- Formulated metric reports to monitor service and client interactions.
- Enter directly into EMMA software all information obtained at the time of the call.
- Developed and updated media contact lists and handled special projects as assigned
- Provided support for both the Accountable Care Organizations (ACO) and Managed Programs.
Contractor
Express Professional Staffing Agency
01.2014 - 07.2022
- Provided administrative and customer service professional support to various companies on a per-diem basis.
- Managed over 120 customer calls per day.
- Customer success associate which included communicating, active listening, self-control, empathizing, reading, and writing.
- Answered calls, scheduling meetings, and greeted visitors and clients, filed, calendar management, and project coordinating.
- Implemented changes requested by management, attorneys and team to conform to specifications or updated demands.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
Project Coordinator
Schering Plough Research Institute Corporate
01.2005 - 01.2009
- Responsible for the development and maintenance of the overall budget for the clinical department, including all phase I-IV studies
- Created project targets and negotiated adjustments as needed. Coordinate resources and ensured tasks were completed according to plan. Prepare project progress reports to present to executive management
- Worked with vendors/consultants, which includes communicating timelines, negotiating contracts, preparing purchase requisitions, and coordinating related activities
- Processed Pre Study Visit Reports
- Successfully managed and launched assigned programs on time, on budget and per spec
- Scheduled/arranged/planned/executed off-site meetings and conventions
- Managed, updated and edited Manuscripts and Monthly Publication Reports using Datavision Computerized database
- Utilized and managed Project Approvals, Contracts, Ad Requisitions and Check Request using the I to P (Lotus Notes) database.
Law Firm of Thaki Ismael
01.1986 - 01.1990
- Complete all administrative duties (greeting clients, scheduling appointments, handle correspondence
- Draft documents and letters
- Manage Legal documentation and correspondence in strict confidence
- Correspond with Counsel, Court and Clients
- Preparing affidavits and getting them signed
- Performing legal research
- Drafting summaries of law or evidence for trial attorneys
- Writing letters to clients
- Drafting legal documents: wills, contracts or discovery documents
- Assisting attorneys at trial
- Scheduling meetings, setting up interviews and depositions
Education
Criminal Justice / Legal Studies
Rutgers University School of Criminal
Newark, NJ05.2024
Business Success Skills Program - Certificate - Completed
Wharton School
12.2022
A.A.S Degree - Paralegal
Bergen Community College
Paramus, NJ12.2021
Skills
- Ability to thrive in a fast-paced environment, act independently, and take initiative
- Ability to analyze and interpret data and skilled in the use of computerized systems and databases
- Arranged legal documents for review by an attorney
- Arranged case evidence for trial (trial preparations)
- Schedule analytical testing of stability samples
- Excellent written, listening, and verbal communication skills, and strong organizational skills
- Proficient with computer software like Microsoft Word and Outlook; Visio, Excel and PowerPoint, and other software and programs
Timeline
Contractor
Express Professional Staffing Agency
01.2014 - 07.2022
Project Coordinator
Schering Plough Research Institute Corporate
01.2005 - 01.2009
Law Firm of Thaki Ismael
01.1986 - 01.1990
HR assistant
RCM Technologies
Managed Care Coordinator
WellCare
Criminal Justice / Legal Studies
Rutgers University School of Criminal
Business Success Skills Program - Certificate - Completed
Wharton School
A.A.S Degree - Paralegal
Bergen Community College