Summary
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Shruti Prasad

Bothell,WA

Summary

Results-driven Sales Operations Manager with expertise in GTM strategy and team leadership. Enhanced sales processes and improved team productivity, leading to increased conversion rates. Experienced in Project Management and ERP systems, focused on delivering impactful outcomes through collaboration and strategic planning.

Work History

Sales Operations Manager

Middleby Corp - Coffee Solutions
Seattle, USA
02.2019 - 12.2024
  • Owned CRM/ERP (Syteline) sales processes, enhancing data accuracy and aligning sales with operations for improved fulfillment efficiency.
  • Led forecasting and strategic planning to achieve quarterly targets through pipeline management, contract oversight, and performance tracking.
  • Partnered with supply chain, marketing, product, and finance to execute go-to-market initiatives and expand market reach.
  • Designed sales processes for hospitality, healthcare, office, and foodservice verticals, increasing productivity and conversion rates.
  • Delivered sales enablement through product training, documentation, and mentorship for internal and channel teams.
  • Supported key accounts by addressing client needs and implementing tailored solutions to enhance retention.

Marketing Specialist

Synology
Bellevue, USA
10.2017 - 02.2019
  • Executed digital campaigns across North America and LATAM, significantly increasing engagement and generating qualified leads.
  • Analyzed KPIs and campaign data to ensure alignment with sales goals, driving strategic marketing adjustments.
  • Optimized Synology Partner Portal and localized materials, enhancing partner engagement and improving their experience.
  • Created customer success stories and GTM content in collaboration with clients and internal teams.

Marketing Project Manager

Inabia Software & Consulting
Redmond, USA
12.2014 - 10.2017
  • Turned product and revenue goals into scalable go-to-market plans that drove pipeline and ROI.
  • Executed B2B marketing campaigns and product launches with cross-functional teams, ensuring alignment and timely delivery.
  • Streamlined agile workflows and stakeholder reporting, enhancing launch speed and maintaining project alignment.

Channel Enablement Writer, ITSO, Global Content Services

IBM
Bengaluru, India
06.2009 - 06.2011
  • Created global marketing and enablement content including white papers, brochures, and web copy.
  • Enhanced brand consistency through strategic messaging and scalable content programs, reinforcing brand identity.
  • Facilitated cross-functional communication among product, sales, and marketing teams to streamline project alignment.
  • Managed internal and external communications for enterprise technology initiatives.

Education

Master of Business Administration (MBA) -

Northwest University
Seattle, WA
01-2014

Skills

  • Sales Forecasting
  • Sales forecasting
  • Sales Analytics
  • Budget forecasting
  • Partner & Channel Management
  • Project Management
  • Leadership & Mentorship

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Salary Range

$110000/yr - $200000/yr

Timeline

Sales Operations Manager

Middleby Corp - Coffee Solutions
02.2019 - 12.2024

Marketing Specialist

Synology
10.2017 - 02.2019

Marketing Project Manager

Inabia Software & Consulting
12.2014 - 10.2017

Channel Enablement Writer, ITSO, Global Content Services

IBM
06.2009 - 06.2011

Master of Business Administration (MBA) -

Northwest University

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Shruti Prasad