Shubham Chaudhari
Nashville,TN
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
1 Hotels
07.2023 - 07.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Upsold high-profit items to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food and Beverage Team Leader
India Bistro
02.2021 - 02.2023
- Taking staff training
- Maintaining Attendance
- Resolving Customer complaints
- Monitor food preparation and methods
- Coordinate work and activities for team members.
Food and Beverage associate
JW Marriott Juhu
07.2019 - 12.2019
- Sunday Brunch analysis every Sunday
- Taking training for new team members
- Preparing month-end reports such as CCG inventory
- Doing necessary paperwork and office work required (OPERA, MICROS, SHAWMAN)
- Efficiently handling night shift operations in the absence of supervisor/manager.
Food and Beverage Assistant
InterContinental Hotel
01.2017 - 02.2018
- Worked as a server for In-room dining
- Worked as an order taker for the in-room dining department, and took care of guest requests and complaints
- In-depth knowledge of MICROS
- Good knowledge of restaurant and bar operations
- Noting and updating guest preferences, likes, and dislikes of the guests for future use
- Worked for bar nights in the hotel and took charge of the given section
- Serving VIP and VVIP guests.
Education
Bachelors of Arts in International Hospitality Management -
Institute of Technology and management
05.2017
Skills
- Food hygiene and HACCP procedures in food preparation areas
- Problem solving
- Cultural awareness
- Adaptability
- Attention to detail
- Customer Service dedicated
- Good communication skills
- Microsoft Office
- MICROS
Certification
ABC Certificate
Timeline
Server
1 Hotels
07.2023 - 07.2024
Food and Beverage Team Leader
India Bistro
02.2021 - 02.2023
Food and Beverage associate
JW Marriott Juhu
07.2019 - 12.2019
Food and Beverage Assistant
InterContinental Hotel
01.2017 - 02.2018
Bachelors of Arts in International Hospitality Management -
Institute of Technology and management
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