Shucari Johnson
Horn Lake,MS
Summary
Highly motivated professional with excellent communication and customer service skills, seeking a full-time position to enhance my problem-solving, organizational & communication skills.
Overview
7
7
years of professional experience
Work History
Lead Cashier
Fitzgerald Casino
Robinsonville, MS
06.2017 - 04.2019
- Maintaining a steady balance
- & ensuring transaction accuracy
- Accurately process transactions and provide customers the right payout
- Managed Cash Drawer ensuring accurate cash handling and daily reconciliations
- Accounting: Count large sums of cash
- Deposit cash as needed & wrote checks for the band members
Shift Leader
Wendy's
Robinsonville, Mississippi
04.2012 - 07.2017
- Maintained cleanliness and organization of the work area to uphold company standards.
- Fostered a team-oriented environment to increase morale and productivity.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Evaluated employee performance, delivering individualized feedback and praise.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Utilized POS systems efficiently for order processing and inventory management.
Education
Medical Assistant -
Concorde Career College
04.2019
High School Diploma -
Clarksdale High School
Clarksdale05.2010
Skills
- Customer Service Skills
- Maintaining Financial Records
- Cashier training
- Training and mentoring
- POS system operation
- Cash handling expertise
- Issue resolution
- Schedule coordination
- Deposit preparation
- Team building
- Cash handling
- Customer assistance
- Cash register maintenance
- Dependability
- Staff training
- Opening and closing procedures
Timeline
Lead Cashier
Fitzgerald Casino
06.2017 - 04.2019
Shift Leader
Wendy's
04.2012 - 07.2017
Medical Assistant -
Concorde Career College
High School Diploma -
Clarksdale High School