Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shucy Abelard Fils

NORTH MIAMI BEACH,FL

Summary

Dynamic leader with proven expertise in people management and problem-solving, honed at Pollo Tropical. Excelled in streamlining workflows for efficiency and fostering a professional environment at DLN COIFFURE. Skilled in teamwork, collaboration, and attention to detail, consistently delivering outstanding customer experiences and enhancing team productivity.

Overview

13
13
years of professional experience

Work History

Team Leader

Pollo Tropical
03.2021 - Current
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Front Desk Receptionist

DLN COIFFURE
06.2011 - 08.2019
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Associate - Medical Assistant

Concorde Career Institute
Miramar, FL

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management

Languages

French
Native or Bilingual
Creole
Native or Bilingual
English
Professional Working

Timeline

Team Leader

Pollo Tropical
03.2021 - Current

Front Desk Receptionist

DLN COIFFURE
06.2011 - 08.2019

Associate - Medical Assistant

Concorde Career Institute

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Shucy Abelard Fils