SHUFRAT TAHIYA
RICHARDSON,Texas
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Server
Highland Springs Retirement Community
Richardson, TX
10.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Intern
Hilton Hotel Management
06.2023 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Sales Associate
TJ Maxx, TJX Companies
Richardson, TX
04.2022 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School - undefined
Richardson High School
Richardson, TexasDigital Design
Collin County Community College
Plano, TXSkills
- Leadership
- Assigning Tasks
- POS System Operations
- Teamwork and collaboration
- Organizational skills
- Social media design
Timeline
Server
Highland Springs Retirement Community
10.2023 - 05.2024
Intern
Hilton Hotel Management
06.2023 - 08.2023
Sales Associate
TJ Maxx, TJX Companies
04.2022 - 07.2023
High School - undefined
Richardson High School
Digital Design
Collin County Community College