Shunda Fussell

• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.

• Developed and implemented sales strategies to maximize revenue growth.
• Managed a team of sales personnel to ensure performance goals were met or exceeded.
• Created detailed reports on sales performance metrics and trends.
• Conducted market research to identify new business opportunities.
• Developed budget plans for marketing campaigns and promotional activities.
• Implemented effective pricing strategies that increased profits while maintaining customer loyalty.
• Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
• Performed analysis of customer data to create targeted campaigns for different segments.

>Relocated and Directed 4 of 6 key markets Mid-South, West Coast, North East and South East

• Planned, developed and implemented sales strategies in an assigned region.
• Analyzed sales data to determine areas of improvement for the organization.
• Managed a team of sales representatives in order to achieve maximum results.
• Provided training and guidance on product knowledge, selling techniques and customer service.
• Identified new business opportunities within the region through networking activities.
• Maintained relationships with existing clients to ensure their satisfaction with products and services offered.

• Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
• Cultivated relationships with key decision makers through regular client visits and follow-up calls.
• Negotiated contracts with clients to ensure profitable outcomes for the company.

• Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
• Cultivated relationships with key decision makers through regular client visits and follow-up calls.
• Negotiated contracts with clients to ensure profitable outcomes for the company.
• Delivered packages to customers in a timely and efficient manner.
• Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
• Maintained accurate logs of vehicle inspections and repair status.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.