Shundrekia Smith
Crystal Springs,MS
Summary
Reliable Limited X Ray Machine Operator enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Embassy Home Care
Ridgeland, MS
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Student Limited Radiologic Technologist
Spine Medical Center
Jackson, MS
05.2024 - 05.2024
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Maintained a safe work environment for both patients and staff by adhering to radiation safety guidelines and protocols.
- Operated radiologic equipment to produce diagnostic images and films.
- Performed radiographic imaging procedures according to established protocols.
- Prepared and positioned patients for imaging procedures.
- Explained imaging procedures to patients, offering comfort and assistance.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Instructed patients on proper positioning for imaging.
Student Limited Radiologic Technologist
Adjusted Life Chiropractic
Jackson, MS
01.2024 - 05.2024
- Ensured consistent image quality by adjusting radiologic equipment settings and positioning patients accordingly.
- Maintained a safe work environment for both patients and staff by adhering to radiation safety guidelines and protocols.
- Enhanced patient comfort during procedures by providing clear explanations and answering questions, reducing anxiety.
- Operated radiologic equipment to produce diagnostic images and films.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Performed radiographic imaging procedures according to established protocols.
- Prepared and positioned patients for imaging procedures.
- Explained imaging procedures to patients, offering comfort and assistance.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Instructed patients on proper positioning for imaging.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Operated radiologic equipment to obtain images of body structures.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Customer Experience Specialist
Teleperformance USA
09.2021 - 06.2023
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Built rapport with customers by consistently delivering excellent service, fostering long-term loyalty.
- Collaborated with team members to create a positive work environment and improve overall customer experience.
- Utilized CRM software to track interactions with customers, ensuring accurate records for future reference or dispute resolution purposes.
- Identified gaps in customer support process, proposing solutions that led to more consistent service quality.
Manicurist
Self Employed
01.2020 - 01.2021
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
- Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
- Grew repeat client base through effective marketing and customer service.
- Increased customer loyalty through exceptional customer service and maintaining a clean, sanitary workstation.
- Maintained inventory management systems for efficient ordering of supplies, reducing waste and ensuring availability of necessary tools at all times.
- Implemented effective sanitation protocols to ensure compliance with state health regulations and maintain a safe environment for both staff and clients.
Certified Nursing Assistant
Baptist Medical Center
Jackson, MS
02.2019 - 02.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
Certificate - Limited X Ray Machine Operator
Mississippi College of Health Services And Careers
Brandon05.2024
Trade - Certified Nursing Assistant
Mississippi Job Corps
Crystal Springs, MS08.2017
Certificate - Manicurist
Magnolia College of Cosmetology
Jackson08.2016
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05.2014
Skills
- Patient Care
- Medication Administration
- Reliability and punctuality
- Meal Preparation
- Personal Hygiene Assistance
- CPR Certified
- Care plan assessment
- First aid and safety
- Portable Radiography
- Patient Positioning
- Orthopedic Imaging
- Anatomy knowledge
- Computed Radiography
- Bone Densitometry
- Image Quality Assurance
- Radiographic Technique
- Exposure Factors
- Venipuncture
- Direct Patient Care
- Patient Safety
- Patient Education
- Patient confidentiality
- HIPAA
- Quality Control
- Equipment Maintenance
- Radiologic Imaging
- Emergency Response
- X-rays
- Patient shielding techniques
- HIPAA Compliance
- Reliable team player
- Alzheimer's and Dementia Care
- Basic Life Support
- Safety Precautions
- Medical terminology knowledge
- Electronic Charting
Certification
- Certified Limited X Ray Machine Operator , Mississippi College of Health Services and Careers
- Certified Nursing Assistant, Mississippi Job Corps
- Certified Manicurist, Magnolia College of Cosmetology
Timeline
Student Limited Radiologic Technologist
Spine Medical Center
05.2024 - 05.2024
Direct Care Worker
Embassy Home Care
01.2024 - Current
Student Limited Radiologic Technologist
Adjusted Life Chiropractic
01.2024 - 05.2024
Customer Experience Specialist
Teleperformance USA
09.2021 - 06.2023
Manicurist
Self Employed
01.2020 - 01.2021
Certified Nursing Assistant
Baptist Medical Center
02.2019 - 02.2020
Certificate - Limited X Ray Machine Operator
Mississippi College of Health Services And Careers
Trade - Certified Nursing Assistant
Mississippi Job Corps
Certificate - Manicurist
Magnolia College of Cosmetology
High School Diploma -
Crystal Springs High School