Overview
Work History
Education
Skills
Timeline
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Shay Garvin

Tallahassee,FL

Overview

3
3
years of professional experience

Work History

Seafood Associate

Winn Dixie (SE Grocers)
11.2023 - Current
  • Handled customer inquiries professionally while resolving any issues or concerns related to their purchases promptly and courteously.
  • Collaborated with other departments on cross-promotional efforts that showcased the versatility of seafood offerings in various meal options.
  • Showcased exceptional customer service by going the extra mile to guarantee that customers left satisfied
  • Gave helpful and correct information regarding products sold

Sushi Chef

Rock N Roll Sushi
06.2023 - 11.2023
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Set up and broke down kitchen for service.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
  • Monitored food production to verify quality and consistency.
  • Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
  • Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.

FOH Team Member

Fuzzy Taco Shop
03.2023 - 05.2023
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
  • Verified ID of guests regarding sales of alcoholic beverages
  • Recorded customer orders correctly and assisted FOH with delivering orders to waiting customers
  • Maintained a clean work environment by following scheduled cleaning throughout the day
  • Provided attentive service throughout customers'' visits, checking in regularly to address any concerns or needs they may have had.
  • Utilized POS system to receive and process food and beverage orders.

Various Positions

Ichiban Japanese Steakhouse And Chinese Buffet
04.2021 - 12.2022
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Learned duties for various positions and provided assistance when needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Opened and closed both the front and back of house daily.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed friendly and professional relationships with both customers and suppliers to guarantee exceptional service
  • Used POS system to enter orders, process payments and issue receipts.
  • Welcomed customers and helped assist with their needs.

Education

Master of Science - Library And Information Science

University of Southern Mississippi
Hattiesburg, MS
12.2024

Bachelor of Arts - English

University of Southern Mississippi
Hattiesburg, MS
12.2021

Skills

  • Cash Drawer Operations
  • Front of House Operation
  • Critical Thinking
  • Customer Complaint Resolution
  • Daily Food Preparation
  • Guest service
  • Adaptability and Flexibility
  • Food Safety Compliance
  • Decision-Making
  • Service Upselling

Timeline

Seafood Associate

Winn Dixie (SE Grocers)
11.2023 - Current

Sushi Chef

Rock N Roll Sushi
06.2023 - 11.2023

FOH Team Member

Fuzzy Taco Shop
03.2023 - 05.2023

Various Positions

Ichiban Japanese Steakhouse And Chinese Buffet
04.2021 - 12.2022

Master of Science - Library And Information Science

University of Southern Mississippi

Bachelor of Arts - English

University of Southern Mississippi

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Shay Garvin