Shunta Bivins
Atlanta,GA
Summary
Dynamic customer service representative with proven expertise at AVI Food Systems, excelling in order processing and quality control. Adept at data entry and scheduling, I effectively supported team efficiency during peak periods. Recognized for maintaining high standards of service and ensuring safety as a security officer, demonstrating strong follow-up skills and decision-making abilities.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
AVI Food Systems ,inc
10.2024 - Current
- Processed orders efficiently, ensuring accuracy in transactions and fulfillment.
- Supported team members during peak periods by sharing workload
- nd providing guidance when needed.
- Receive specialty food from driver,unload pallets, put food in proper storage,fill and front face products on kiosk station, clean refill coffee and cappuccino machine,and communicate with supervisor on ordering status
Security Officer
Sun State Security
10.2023 - 11.2024
- Monitored premises to ensure safety and security of all individuals on-site.
- Conducted routine patrols to identify and address potential security risks.
- Responded promptly to alarms and incidents, providing detailed documentation for review.
- Assisted in enforcing facility rules and regulations to maintain order.
- Utilized surveillance systems to monitor activities and prevent unauthorized access.
Security Officer
AAA Security
08.2018 - 09.2023
- Patrolled and monitored premises in company vehicle, or by foot.
- patrolling and monitoring facilities for safety
- Access Contral verify the identification on all visitors and employees.
- issue access badges and ensure only authorized personnel enter restricted areas.
- Maintain detailed logs of victors, daily activities, patrols incidents
- The ability to stay calm and make fast, effective decisions during emergencies.
- observing security cameras,alarm systems.
Education
High School Diploma -
Wilmer
Dallas, TX05-1996
Skills
- Customer service
- Data entry
- microsoft word
- Scheduling
- Follow-up skills
- Order processing
- Quality control
- Filing
Timeline
Customer Service Representative
AVI Food Systems ,inc
10.2024 - Current
Security Officer
Sun State Security
10.2023 - 11.2024
Security Officer
AAA Security
08.2018 - 09.2023
High School Diploma -
Wilmer
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