SHUQUILLA THURSTON
Pompano Beach,FL
Summary
Dynamic Admissions Officer with a proven track record at Broward College, enhancing student admission processes and inter-departmental coordination. Excelled in evaluating academic readiness and streamlining documentation logistics, showcasing exceptional problem-solving and clear communication skills. Achieved significant improvements in customer service satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Admissions Officer
Broward College
Coconut Creek, USA
01.2024 - Current
- Provide high-quality customer service by addressing student inquiries and offering guidance on admissions processes
- Serve as a liaison between departments to ensure effective communication and resolution of operational challenges
- Expedite documentation coordination and manage logistics related to admissions processes
- Evaluate student documents and readiness for college-level coursework to create accurate academic profiles
- Address student and parent (FERPA) inquiries, providing expert advice on admissions, registration, and related transactions
- Distribute correspondence to prospective students, ensuring clarity in communication and deadlines
Admissions Officer
Broward College
Fort Lauderdale, USA
01.2019 - 01.2024
- Processed new and readmission applications within the College Integrated Database (CID)
- Reviewed applications, transcripts, and related documents for admissions eligibility
- Advised students on admissions procedures, program options, and registration processes
- Verified student records and processed course registration changes
- Assisted in the resolution of student/center complaints and made necessary enrollment adjustments
- Provided guidance on selecting academic tracks (majors) aligned with students' career goals
Admissions/Registration Specialist
Broward College
Fort Lauderdale, USA
01.2010 - 01.2019
- Processed new students’ applications, evaluated foreign high school transcripts, and added special designators/exemptions
- Managed student files, ensuring accuracy and proper documentation
- Provided fast-paced customer service, assisting students with transcript requests and other inquiries
- Monitored inventory, unpacked new books, and applied appropriate book codes
Student Clerk, Registrar’s Office and Library
Broward College
Fort Lauderdale, USA
01.2007 - 01.2010
- Scanned, filed, and copied student records, including transcripts
- Provided clerical support and maintained inventory of library books
- Assisted students in navigating registration processes and academic records management
Education
Bachelor of Applied Science - Supervision & Management
Broward College
Coconut Creek, FL01.2017
Associate of Arts - Social Work
Broward College
Davie, FL01.2010
Certificate - PCT
West Broward School for Nursing Assistant
Fort Lauderdale, FL01.2003
Skills
- Effective Presentation Skills
- Cross-cultural design
- Marketing and promotion
- Problem-Solving Approach
- Effective Public Speaking
- Clear Communication Skills
Awards
PTS Outstanding Achievement Award Nominee, Broward College, 2020, 2024
References
- Dr. Maria Bernal, Senior Director, International Student Success, Broward College, 4205 Bonaventure Blvd, Weston, FL, 33332, mbernald@broward.edu, (954) 201-7292, (754) 234-8488
- Ms. Karen Lee Murphy, Associate Vice President, Academic Affairs and College Registrar, Broward College, 4205 Bonaventure Blvd, Weston, FL, 33332, kmurphy@broward.edu, (954) 201-7471, (954) 275-1137
- Dr. David Moore, Dean, International Education, Broward College, 4205 Bonaventure Blvd, Weston, FL, 33332, dmoore@broward.edu, (954) 201-7707, (954) 397-3388
- Ms. Juliet Thompson, Senior Executive Assistant, Broward College, 3501 Davie Rd, Davie, FL, 33314, jthomps5@broward.edu, (954) 201-7932, (954) 326-3001
Professional Associations
Florida Consortium for International Education (FCIE)
Presentations
Wednesday Workshops to International Partners, Broward College, 2020, 2023
Timeline
Admissions Officer
Broward College
01.2024 - Current
Admissions Officer
Broward College
01.2019 - 01.2024
Admissions/Registration Specialist
Broward College
01.2010 - 01.2019
Student Clerk, Registrar’s Office and Library
Broward College
01.2007 - 01.2010
Bachelor of Applied Science - Supervision & Management
Broward College
Associate of Arts - Social Work
Broward College
Certificate - PCT
West Broward School for Nursing Assistant
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