Shuri Ann Powell
Buffalo,NY
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Passionate about helping people manage and improve quality of life.
Overview
10
10
years of professional experience
Work History
Accounts Resolution
American Cordarious International
02.2018 - 09.2023
- Resolved account discrepancies by analyzing financial data and collaborating with internal departments.
- Enhanced client satisfaction through timely resolution of billing disputes and payment issues.
- Streamlined account resolution processes, leading to increased efficiency and reduced turnaround times.
- Collaborated with cross-functional teams to identify root causes of customer complaints and develop solutions.
Social Media Volunteer
PriHEMAC
09.2020 - 05.2021
- Boosted audience engagement with compelling content creation and curation.
- Enhanced brand visibility by implementing strategies to maintain an online presence
Recreational Aide Volunteer
Buffalo Center
02.2019 - 05.2020
- Enhanced participant enjoyment by planning and executing diverse recreational activities, including, dancing, arts, and games.
- Increased overall satisfaction of program attendees by tailoring activities to fit individual abilities and interests.
- Provide consistent support, encouragement, and motivation during activities.
Bookkeeper
Home Depot
01.2014 - 09.2016
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Prepare large sums of cash for daily bank drops
English, Writing Tutor.
Mercy College
09.2014 - 05.2016
- Enhanced student writing skills by providing individualized feedback and guidance on essays, reports, and creative projects.
- Collaborated with fellow tutors to develop and implement effective tutoring strategies for diverse student populations who had varying background knowledge of the english language.
- Assisted students in overcoming writer''s block through brainstorming sessions and constructive criticism.
Education
Master of Science - Econometrics And Quantitative Economics
University At Buffalo
Buffalo, NY06.2025
Bachelor of Arts - Social Sciences
University At Buffalo
Buffalo, NY01.2021
No Degree - Public Health
Mercy College
Dobbs Ferry, NY2016
Skills
- Data Collection
- Legal Compliance
- Cultural Competency
- Proficient in Microsoft office, Google Docs, Stata and Python
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Flexibility
- Written and verbal communication
- Analytical Skills
- Professional Demeanor
- Continuous Improvement
Timeline
Social Media Volunteer
PriHEMAC
09.2020 - 05.2021
Recreational Aide Volunteer
Buffalo Center
02.2019 - 05.2020
Accounts Resolution
American Cordarious International
02.2018 - 09.2023
English, Writing Tutor.
Mercy College
09.2014 - 05.2016
Bookkeeper
Home Depot
01.2014 - 09.2016
Master of Science - Econometrics And Quantitative Economics
University At Buffalo
Bachelor of Arts - Social Sciences
University At Buffalo
No Degree - Public Health
Mercy College
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