Summary
Overview
Work History
Education
Skills
Timeline
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Shushan Baumann

Indianapolis,USA

Summary

Professional Summary


Accomplished advisor with extensive expertise in compliance, onboarding, and employee support. Proven ability to foster engagement and promote inclusivity in cross-cultural environments through tailored strategies and impactful communication. Demonstrated ability to foster employee engagement and promote inclusivity in cross-cultural settings through tailored strategies and impactful communication.

Overview

10
10
years of professional experience

Work History

International Student Advisor

Indiana University-Indianapolis
03.2024 - Current
  • Serve as a key point of contact for students and staff, addressing inquiries, resolving issues, and ensuring compliance with federal and institutional regulations
  • Manage employment transitions, including onboarding and document verification, for over 300 international students during institutional restructuring
  • Collaborate with cross-functional teams to support diverse populations, fostering an inclusive and supportive work culture
  • Oversee compliance processes, ensuring alignment with U.S Department of Homeland Security (DHS) standards
  • Actively contribute to financial decision-making as a member of the International Student Financial Assistance (ISFA) Committee

Program Management Assistant

Indiana University Dental School
12.2023 - 02.2024
  • Coordinated onboarding, training, and accommodations for students with medical needs, ensuring equitable access to resources
  • Led recruitment, hiring, and training of exam proctors, optimizing operational efficiency and performance
  • Provided ExamSoft technical support and developed standardized policies to streamline testing processes

Adjunct Professor

Marian University
08.2022 - 12.2023
  • Taught College Reading & Learning Strategies, helping students develop critical skills for academic and career success

Peer Tutor Coordinator/Administrative Assistant

Marian University
01.2022 - 12.2023
  • Managed operations for the tutoring center, overseeing scheduling, payroll, and performance evaluations for 100+ tutors
  • Designed and delivered biweekly professional development presentations to enhance employee effectiveness
  • Maintained compliance with institutional policies while fostering a positive work environment

Lnguage Instructor (Russian Language)

Indiana University
06.2021 - 01.2023
  • Provided tailored instruction and exam preparation support for students learning Russian

ESL Instructor

Indy Translation and Language Center
02.2020 - 09.2022
  • Delivered personalized training programs to support individual growth in grammar, pronunciation, and conversational skills
  • Provided mentorship and guidance to students from diverse cultural and professional backgrounds

ESL Instructor

Profi.ru
09.2014 - 02.2020
  • Company Overview: Remote
  • Designed engaging lesson plans, adapting content to meet the needs of diverse learners


Education

Connected Leadership Certificate -

Yale University
01.2023

TESOL Certificate - undefined

Michigan State University
01.2021

Master's - English and French Language and Literature

Southern Federal University
01.2014

Skills

  • Technical: SEVIS, Sunapsis, NAFSA, ExamSoft, Humanity, Kuali, SIS
  • International relations
  • Higher education
  • Student counseling
  • Crisis management

Timeline

International Student Advisor

Indiana University-Indianapolis
03.2024 - Current

Program Management Assistant

Indiana University Dental School
12.2023 - 02.2024

Adjunct Professor

Marian University
08.2022 - 12.2023

Peer Tutor Coordinator/Administrative Assistant

Marian University
01.2022 - 12.2023

Lnguage Instructor (Russian Language)

Indiana University
06.2021 - 01.2023

ESL Instructor

Indy Translation and Language Center
02.2020 - 09.2022

ESL Instructor

Profi.ru
09.2014 - 02.2020

TESOL Certificate - undefined

Michigan State University

Connected Leadership Certificate -

Yale University

Master's - English and French Language and Literature

Southern Federal University
Shushan Baumann