Shushan Baumann
Indianapolis,USA
Summary
Professional Summary
Accomplished advisor with extensive expertise in compliance, onboarding, and employee support. Proven ability to foster engagement and promote inclusivity in cross-cultural environments through tailored strategies and impactful communication. Demonstrated ability to foster employee engagement and promote inclusivity in cross-cultural settings through tailored strategies and impactful communication.
Overview
10
10
years of professional experience
Work History
International Student Advisor
Indiana University-Indianapolis
03.2024 - Current
- Serve as a key point of contact for students and staff, addressing inquiries, resolving issues, and ensuring compliance with federal and institutional regulations
- Manage employment transitions, including onboarding and document verification, for over 300 international students during institutional restructuring
- Collaborate with cross-functional teams to support diverse populations, fostering an inclusive and supportive work culture
- Oversee compliance processes, ensuring alignment with U.S Department of Homeland Security (DHS) standards
- Actively contribute to financial decision-making as a member of the International Student Financial Assistance (ISFA) Committee
Program Management Assistant
Indiana University Dental School
12.2023 - 02.2024
- Coordinated onboarding, training, and accommodations for students with medical needs, ensuring equitable access to resources
- Led recruitment, hiring, and training of exam proctors, optimizing operational efficiency and performance
- Provided ExamSoft technical support and developed standardized policies to streamline testing processes
Adjunct Professor
Marian University
08.2022 - 12.2023
- Taught College Reading & Learning Strategies, helping students develop critical skills for academic and career success
Peer Tutor Coordinator/Administrative Assistant
Marian University
01.2022 - 12.2023
- Managed operations for the tutoring center, overseeing scheduling, payroll, and performance evaluations for 100+ tutors
- Designed and delivered biweekly professional development presentations to enhance employee effectiveness
- Maintained compliance with institutional policies while fostering a positive work environment
Lnguage Instructor (Russian Language)
Indiana University
06.2021 - 01.2023
- Provided tailored instruction and exam preparation support for students learning Russian
ESL Instructor
Indy Translation and Language Center
02.2020 - 09.2022
- Delivered personalized training programs to support individual growth in grammar, pronunciation, and conversational skills
- Provided mentorship and guidance to students from diverse cultural and professional backgrounds
ESL Instructor
Profi.ru
09.2014 - 02.2020
- Company Overview: Remote
- Designed engaging lesson plans, adapting content to meet the needs of diverse learners
Education
Connected Leadership Certificate -
Yale University
01.2023
TESOL Certificate - undefined
Michigan State University
01.2021
Master's - English and French Language and Literature
Southern Federal University
01.2014
Skills
- Technical: SEVIS, Sunapsis, NAFSA, ExamSoft, Humanity, Kuali, SIS
- International relations
- Higher education
- Student counseling
- Crisis management
Timeline
International Student Advisor
Indiana University-Indianapolis
03.2024 - Current
Program Management Assistant
Indiana University Dental School
12.2023 - 02.2024
Adjunct Professor
Marian University
08.2022 - 12.2023
Peer Tutor Coordinator/Administrative Assistant
Marian University
01.2022 - 12.2023
Lnguage Instructor (Russian Language)
Indiana University
06.2021 - 01.2023
ESL Instructor
Indy Translation and Language Center
02.2020 - 09.2022
ESL Instructor
Profi.ru
09.2014 - 02.2020
TESOL Certificate - undefined
Michigan State University
Connected Leadership Certificate -
Yale University
Master's - English and French Language and Literature
Southern Federal University
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