Shushanna DaCosta
New Haven
Summary
Dynamic business owner with expertise in market research and sales strategies, successfully establishing vendor relationships and developing effective business plans to enhance operational efficiency. Proficient in financial management and customer relations, consistently driving growth while ensuring competitive pricing. Recognized for swift problem-solving abilities and strategic decision-making skills that contribute to sustained business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Owner
Boutique Shushanna
Basetterre
03.2021 - 06.2024
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Resolved issues quickly through meticulous research and quick decision-making.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Determined pricing for products or services based on costs and competition.
Cashier Assistant
Alex Lee
Basetterre
02.2022 - 03.2024
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Processed customer payments quickly and returned exact change and receipts.
- Processed returns and exchanges according to company policies and procedures.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
Education
Post-Baccalaureate Diploma - Entrepreneurship/Information Technology
Clarence Fitzroy Bryant College
St Kitts And Nevis02-2025
GED -
Deepak's Academy
St. Kitts 06-2022
Skills
- Business planning
- Market research
- Sales strategies
- Customer relations
- Financial management
- Product pricing
Affiliations
- Bartending skills
- Nail Technician
- Socializing skills
Accomplishments
- My biggest achievement was obtaining my GED at age 35
- Finishing college at age 38
Certification
Business License
Bartending certificate
Nail Technician certificate
Phlebotomy certificate
Languages
English
Professional
References
References available upon request.
Timeline
Cashier Assistant
Alex Lee
02.2022 - 03.2024
Business Owner
Boutique Shushanna
03.2021 - 06.2024
Post-Baccalaureate Diploma - Entrepreneurship/Information Technology
Clarence Fitzroy Bryant College
GED -
Deepak's Academy
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