Ruby maiden
Longview,Texas
Summary
Energetic and reliable professional with high attention to detail and strong customer service. Frequently commended for reliability and initiative.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Jersey Mike's Subs
Longview, Texas
10.2024 - Current
- Acquired new skills to support team and further accommodate customer needs.
- Assisted in the preparation of food items according to recipes and instructions.
- Served meals to customers in a friendly and courteous manner.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Operated cash register to process cash, check, and credit card transactions.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Greeted customers upon arrival in the dining area.
- Ensured that all foods were prepared according to health department regulations.
- Assembled and served meals according to specific guest requirements.
Restaurant Hostess
Rotolo's Pizzeria
Longview, TX
01.2022 - 07.2024
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Greeted guests and sat customers at tables or in waiting areas.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Balanced cash register at end of shift according to established procedures.
Education
GED -
Kilgore College
Kilgore, TX08-2022
Skills
- Food assembly
- Work station setup
- Order review
- Grilling
- Work station sanitation
- Problem-solving
- Reliability and punctuality
- Customer service
Affiliations
- A leader in various personal projects, organizing tasks and executing in a timely manner.
- An artist with consistent motivation and work ethic
References
References available upon request.
Timeline
Food Service Worker
Jersey Mike's Subs
10.2024 - Current
Restaurant Hostess
Rotolo's Pizzeria
01.2022 - 07.2024
GED -
Kilgore College