Shuwanna Lowery
Lumberton,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Office manager
DC Carter Drywall
06.2012 - Current
- Oral and written communication skills, Interpersonal skills, Problem solving, Time management, Leadership skills, Organization skills, Ability to multi task, Greeting skills, Teamwork skills
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created, maintained and updated filing systems for paper and electronic documents.
Sub Teacher
Public Schools of Robeson County
11.2017 - 01.2024
- Maintain the classroom schedule, planning, time management, Be sure classroom is safe for all students
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Graded and evaluated student assignments, papers, and course work.
- Helped students explore concepts with engaging, learning-focused activities.
Education
High school or equivalent - Socialogly
UNCP
Pembroke, NC 08.1997 - 05.2000
High school or equivalent - Diaploma
Fairmont High School
Fairmont, NC 08.1994 - 05.1997
Skills
PayrollAccounts PayableBillingData EntryMicrosoft ExcelReceptionistSchedulingTypingMicrosoft OfficeOffice ManagementOutlookBookkeepingHuman ResourcesMicrosoft OfficeOffice Management (10 years)TypingAccountingOutlookWord, outlook, (9 years)Accounts ReceivableWordTime ManagementOrganizational SkillsTeachingCPRNegotiation (6 years)Word ProcessingQuickBooksFinancial Report WritingEvent PlanningMicrosoft PowerpointGeneral Ledger AccountingCustomer serviceMac OS (3 years)Cash Handling (10 years)Certified public notary (5 years)
Compliance Monitoring
Customer Service
Administrative Support
Scheduling and calendar management
Excellent multi-tasking ability
Documentation and control
Mail handling
Payroll and budgeting
Relationship Building
Conflict Management
Clear oral/written communication
Data retrieval systems
Customer Relations
Team Bonding
Schedule Management
Information Protection
Adaptability
Decision-Making
Teamwork and Collaboration
Preventive Maintenance
Adaptability and Flexibility
Computer Skills
Problem-Solving
Multitasking Abilities
Professionalism
Certification
Driver's License
Assessments
- Office Manager, Completed, 09/01/19, Scheduling and budgeting.
- Intermediate Word Processing with Microsoft Word, Familiar, 09/01/19, Intermediate Word techniques, including the use of formatting, Track Changes, and Comments.
- Medical Billing, Proficient, 02/01/20, Understanding the procedures and forms used for medical billing.
- Call Center Customer Service, Proficient, 07/01/20, Applying customer service skills in a call center setting.
- Electronic Health Records: Best Practices, Highly Proficient, 08/01/20, Knowledge of EHR data, associated privacy regulations, and best practices for EHR use.
- Customer Focus & Orientation, Proficient, 08/01/20, Responding to customer situations with sensitivity.
- Attention to Detail, Proficient, 10/01/20, Identifying differences in materials, following instructions, and detecting details among distracting information.
Timeline
Sub Teacher
Public Schools of Robeson County
11.2017 - 01.2024
Office manager
DC Carter Drywall
06.2012 - Current
High school or equivalent - Socialogly
UNCP
08.1997 - 05.2000
High school or equivalent - Diaploma
Fairmont High School
08.1994 - 05.1997