Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Representative
Disney Corporation-World of Disney
08.2024 - 02.2025
Assisted customers with inquiries regarding product information, store policies, and procedures
Handled multiple transactions with the operation of the front and back cash registers, processing sales, returns and exchanges
Collaborated with team members to optimize stockroom processes and procedures
Conducted period inventory reviews and briefed management on the status
Community Outreach Coordinator
Miles Blackwell Foundation
06.2022 - 06.2023
Facilitated the Christmas in July project, providing supplies, food, clothing, for families before returning to school
Coordinated the backpack program for over 150 students
Assisted in compiling backpacks and distributing them to families
Education
Bachelor of Business Administration - Finance, Real Estate
University of Alabama
Business Studies - undefined
Calhoun Community College
08.2020 - 05.2021
High School Diploma - undefined
Athens High School
Skills
Document creation and editing
Spreadsheets
Database Functions
MS Office
Word
Excel
Outlook
PowerPoint
Volunteer Leadership Service
GBA 300: Group Leader for Class Project
Church of the Highlands: One Dream, Connect Team, Sunday Service Greeters, Women of Excellence
Volunteer Drives: Blood, Food, School Supply, Clothes & Hygiene, Making Bracelets & Cards for the Military
Associations Honors
Cheerleader & Competition Cheer Squad
Pi Beta Sigma - Sergeant at Arms
Beta Club / National Honor Society
HOSA - Health Occupations Students of America
SCA - Student Council Association
New Beria MB Church Youth Department & Youth Choir
SADD - Students Against Drunk Drivers
Timeline
Customer Service Representative
Disney Corporation-World of Disney
08.2024 - 02.2025
Community Outreach Coordinator
Miles Blackwell Foundation
06.2022 - 06.2023
Business Studies - undefined
Calhoun Community College
08.2020 - 05.2021
High School Diploma - undefined
Athens High School
Bachelor of Business Administration - Finance, Real Estate
Vacation Advisor/Customer Service Representative at World Disney World/Disney Vacation ClubVacation Advisor/Customer Service Representative at World Disney World/Disney Vacation Club
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club