Shweta Hembrom
Silver Spring,MD
Summary
- Strong knowledge of medical reception tasks, medical terminology and paperwork processing requirements.
- Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.
- Service-focused Patient Registration Representative in collecting and completing paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
- Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
2nd Sem. Nursing Student (Community & Population)
University Of Maryland School Of Nursing
2024.02 - 2024.05
- Provided Blood Pressure Screenings to the community.
- Provided education on health, wellness, modifications to daily life to attain a more healthier life.
- Provided presentations with peers on health topics the senior population were interested in such as Heart Health, Managing Blood Pressure, Medication Management, etc.
- Conducted Gentle Chair Exercise Classes for the senior population.
- Went on walks with the senior population.
- Participated in activities with the senior population.
2nd Sem. Nursing Student (Acute Care)
University Of Maryland School Of Nursing
2024.02 - 2024.04
- Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
- Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
- Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
- Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
- Effectively communicated with diverse populations of patients using active listening skills and empathy to build rapport during interactions.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
- Administered medications via oral, IV, and subcutaneous injections and monitored responses.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Participated in skills lab simulations to further develop nursing skills.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
1st Sem. Nursing Student (Fundamentals)
University Of Maryland School Of Nursing
2023.10 - 2023.12
- Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
- Supported nursing staff by performing routine tasks such as taking vitals and patient hygienic needs.
- Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
- Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
- Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
- Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
Patient Registration Representative
Holy Cross Hospital
2019.11 - 2022.09
- Registered patients into the system in a timely manner so that they can be attended to and seen by a medical professional.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Collected patient copays and balances.
- Updated patient medical records with direct intake information and transcribed practitioner messages.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Education
Bachelor of Science - Nursing
University of Maryland School of Nursing
Rockville, MD05.2025
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Addison, IL07.2024
Associate of Arts - Gen Ed/Pre Clinical Nursing
Montgomery College
Rockville, MD12.2021
Skills
- Registration Processing
- Patient Registration
- Verifying Eligibility
- Patient Interviews
- Insurance Verification
- CPR Certified
- CNA Certified
- Infection control standards
- ADL Assistance
- Medication Administration
- IV setup
- Patient Education
Certification
- CPR Certified: Renewed 3/2024
- CNA Certified: Active since 4/17/2024
- End-of-Life Nursing Education Consortium (ELNEC) Certified
Volunteering Experience
Volunteer - Cashier, 11/2017 - 01/2019
Holy Cross Hospital - Gift Shop - Silver Spring, MD
- Customer Service
- Orienting the gift shop
- Placing orders for clients
- Ringing up sales and items
- Honoring employee coupons/discounts
- Maintaining receipts, records, and withdrawals
- Delivering gifts to patients in the hospital that were given by family
- Counting the contents of the cash register drawer at the beginning and ending of each shift
Volunteer - Nursing Student, 10/2023
The Nadim Khan Memorial Homeless Resource Day - Activity Center at Bohrer Park - Gaithersburg, MD
- Provided assistance of resources to individuals coming in
- Went over the resources and necessities the individuals required
- Provided compassionate conversation with the individual as they are a vulnerable population.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
2nd Sem. Nursing Student (Community & Population)
University Of Maryland School Of Nursing
2024.02 - 2024.05
2nd Sem. Nursing Student (Acute Care)
University Of Maryland School Of Nursing
2024.02 - 2024.04
1st Sem. Nursing Student (Fundamentals)
University Of Maryland School Of Nursing
2023.10 - 2023.12
Patient Registration Representative
Holy Cross Hospital
2019.11 - 2022.09
Bachelor of Science - Nursing
University of Maryland School of Nursing
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Associate of Arts - Gen Ed/Pre Clinical Nursing
Montgomery College
- CPR Certified: Renewed 3/2024
- CNA Certified: Active since 4/17/2024
- End-of-Life Nursing Education Consortium (ELNEC) Certified
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