Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Shyan Kreke

Shyan Kreke

Manhattan Beach,CA

Summary

Highly motivated Food Service Manager with 8+ years experience leading teams to consistently craft high quality beverages and build customer relationships. Proven track record of improving customer experience by 40% and overall store operations by 16%

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager | Store Manager Trainer

Starbucks
10.2021 - Current
  • Sourcing, hiring and training 50+ employees with a strong focus on crafting high quality beverages while building meaningful relationships with our customers
  • Achieving 12% sales growth vs LY by communicating my plan for business growth to the team and supporting them in execution
  • Ensuring excellent store operations by establishing and maintaining all store systems
  • Launching 100+ retail promotions including seasonal retail, signage, LTO products and handcrafted beverages
  • Planning for and executing all unique store operations during 10+ yearly Manhattan Beach events

Assistant Store Manager

Starbucks
05.2021 - 10.2021

Shift Supervisor

Starbucks
06.2018 - 05.2021

Barista

Starbucks
08.2015 - 06.2018

Bartender/Server

Fujiyama Japanese Steak House & Bar
01.2016 - 02.2018
  • Created and upsold customized recommendations and pairings for guests based on their preferences
  • Crafted high quality beverages while building customer relationships
  • Achieved desired speed of service during high volume weekends and special events
  • Ensured order accuracy and customer satisfaction throughout their experience

Education

Privately Educated
Effingham, IL

Skills

  • Beverage Craft
  • Mentorship
  • Leadership
  • Operations Management
  • Effective Communication
  • Event Planning
  • Relationship Building
  • Innovative Thinking

Certification

Certified Coffee Master

Certified Store Manager Trainer

Timeline

Store Manager | Store Manager Trainer

Starbucks
10.2021 - Current

Assistant Store Manager

Starbucks
05.2021 - 10.2021

Shift Supervisor

Starbucks
06.2018 - 05.2021

Bartender/Server

Fujiyama Japanese Steak House & Bar
01.2016 - 02.2018

Barista

Starbucks
08.2015 - 06.2018

Privately Educated

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Shyan Kreke