Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Shyann Cheney

Vineland,NJ

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

3
3
years of professional experience

Work History

Bartender/Shift Lead

Kaycee-Rays
08.2023 - 04.2024
  • Responsible for weekly schedule
  • Created seasonal cocktail menus
  • Responsible for cross-training new hires
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Promoted to Bar Manager

Bartender/Shift Lead

Cabanas
03.2023 - 09.2023
  • Key Holder
  • Memorized cocktails and procedures promptly for seasonal position
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender/Server

Brass Tap
09.2022 - 04.2023
  • Promoted from server to bartender
  • Responsible for 60+ beer taps
  • Frequently rotating menus and beer selection.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Bartender/Server

Villa Fazzolari
06.2021 - 07.2022
  • Lead Server promoted to bartender
  • Formal and casual atmosphere.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Head of Sales

Sparks Car Wash
03.2021 - 07.2021
  • Led a high-performing sales team to consistently exceed quotas and achieve top rankings within the company.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Developed strong client relationships for improved customer satisfaction and repeat business.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Education

No Degree - Medical Co

DeVry University
Downers Grove, IL
06.2018

Skills

  • Memorize and present food/drink specials
  • Maintain a clean and organized station
  • Answer all questions pertaining to allergy and ingredients
  • Restocking and following food safety regulations
  • Cut and prepare garnishes
  • Ensure beer taps are functional
  • Replenish liquor and maintain bar equipment
  • Collect cash and card payment
  • Proficient in Touchbisto
  • Proficient in Toast
  • Recommend cocktail and beer within selection
  • Outlining promotional and standard pricing
  • Processing damage claims
  • Debit and Cash transactions
  • Troubleshooting account and billing discrepancies
  • Sales

Personal Information

Title: Bartender/Server

Timeline

Bartender/Shift Lead

Kaycee-Rays
08.2023 - 04.2024

Bartender/Shift Lead

Cabanas
03.2023 - 09.2023

Bartender/Server

Brass Tap
09.2022 - 04.2023

Bartender/Server

Villa Fazzolari
06.2021 - 07.2022

Head of Sales

Sparks Car Wash
03.2021 - 07.2021

No Degree - Medical Co

DeVry University

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Shyann Cheney