Shyann Culpepper
Beaumont,Tx
Summary
Dynamic retail management professional with extensive experience in optimizing store operations and delivering exceptional customer service, poised to make a significant impact as a Store Manager. Committed to continuous learning and personal growth, leveraging insights from associates and seasoned employees to enhance leadership capabilities. Passionate about fostering a collaborative environment that prioritizes team development and excellence while driving sales and adapting to evolving business needs. Eager to elevate store performance through dedicated service and innovative management strategies that inspire success.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Cavender's Boot City
Port Arthur, TX
11.2025 - Current
- Assisted in managing daily store operations to enhance customer service and satisfaction.
- Collaborated with team members to execute visual merchandising strategies, improving product visibility.
- Trained and mentored new staff on sales techniques and store policies, fostering a cohesive work environment.
- Implemented inventory management practices, optimizing stock levels and reducing shrinkage rates.
- Analyzed sales data to identify trends, informing strategic decisions for merchandise placement and promotions.
- Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing operational efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Led initiatives to improve store layout based on customer flows, increasing overall sales performance.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Key Carrier
Cavender's Boot City
07.2025 - 11.2025
- Led team in maintaining store standards and visual merchandising to enhance customer experience.
- Trained new staff on operational procedures and best practices for exceptional service delivery.
- Collaborated with management to implement strategies that improved sales performance and customer satisfaction.
- Monitored cash handling procedures, ensuring compliance with financial policies and reducing discrepancies.
Cashier
Cavender's Boot City
04.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
Sales associate
J Crew Factory
09.2024 - 01.2025
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote seasonal promotions effectively.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve store sales goals through effective communication.
Order Fulfillment Associate
Fat Quarter Shop
06.2023 - 11.2023
- Managed order processing to ensure timely fulfillment and accurate inventory management.
- Collaborated with team members to streamline picking and packing operations for efficiency.
Brand Ambassador
American Eagle
05.2022 - 11.2023
- Engaged customers through product knowledge and promotional events to enhance brand visibility.
- Assisted in executing marketing campaigns to drive store traffic and boost sales.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Collaborated with team members to maintain store presentation and inventory accuracy.
- Provided feedback on customer preferences to refine product offerings and merchandising strategies.
Lab Assistant
Texas State Student Learning Assistant Center
09.2021 - 05.2022
- Collaborated with faculty to support student learning through hands-on lab activities and demonstrations.
- Assisted in preparation and maintenance of laboratory equipment and supplies, optimizing workflow efficiency.
Store Employee
Cedar Chest Boutique
08.2020 - 06.2021
- Assisted customers with product selections, enhancing shopping experience and customer satisfaction.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Stocked merchandise displays, maintaining visual appeal and organization of retail space.
Education
High School -
Hamshire-Fannett High School
Hamshire, Tx05.2021
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- Store operations
- Team management
- POS systems
- POS systems operations
- Employee scheduling
- Hiring and training
- Staff management
- Pricing and markdowns
- Goals and performance
- Loss prevention
- Sales techniques
- Relationship building and management
- Sales growth
- Transaction processing
- Inventory counting
Timeline
Assistant Store Manager
Cavender's Boot City
11.2025 - Current
Key Carrier
Cavender's Boot City
07.2025 - 11.2025
Cashier
Cavender's Boot City
04.2025 - 06.2025
Sales associate
J Crew Factory
09.2024 - 01.2025
Order Fulfillment Associate
Fat Quarter Shop
06.2023 - 11.2023
Brand Ambassador
American Eagle
05.2022 - 11.2023
Lab Assistant
Texas State Student Learning Assistant Center
09.2021 - 05.2022
Store Employee
Cedar Chest Boutique
08.2020 - 06.2021
High School -
Hamshire-Fannett High School