Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shyann Minger

Houston,TX

Summary

Dynamic Customer Service Associate with a proven track record at H-E-B, excelling in A+ hospitality and outstanding teamwork. Recognized as Partner of the Month for enhancing customer satisfaction through effective conflict mediation and always showing up with a positive attitude ready to make an impact. Shyann is committed to achieving targets and delivering exceptional support in high-volume environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

H-E-B
07.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Education

Psychology - Bachelors

Prairie View A&M University
Prairie View, TX

Skills

  • Leadership
  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Calm under pressure
  • Conflict mediation

Certification

Honor Roll for Fall 2022

Dean’s Honors for Spring 2023

Honor Roll for Fall 2023

Dean’s Honors for Spring 2023

Honor Roll for Fall 2023

Honor Roll for Spring 2024

Dean’s Honors for Fall 2024

Honor Roll for Spring 2024

Partner of the Month (April 2025)

Timeline

Customer Service Associate

H-E-B
07.2024 - Current

Psychology - Bachelors

Prairie View A&M University

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Shyann Minger