Shyann Stokes
San Bernardino,CA
Summary
Dedicated receptionist, customer service, and sales specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Amazon Fresh
Amazon
San Bernardino, CA
12.2019 - 01.2020
- Worked in Amazon fresh warehouse to package groceries to be delivered.
- Developed and maintained schedule for staging and delivering orders.
- Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
Janitor
USA GAS
Ontario, CA
02.2016 - 05.2017
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Kept building spaces premises clean inside and outside.
Security staff
CSC , Ontario
01.2020 - 03.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Cashier
McDonald’s
San Bernardino, CA
04.2019 - 06.2019
- Increase customer satisfaction through friendly and professional communication
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Student Assistant
CSUSB
San Bernardino , CA
09.2021 - Current
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
- Checking out film equipment and assistant to students in class.
Receptionist
Shatter
San Bernardino, CA
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
in Progress - Communications in Media
Cal State University San Bernardino
San Bernardino, CA05.2023
High School Diploma -
Patriot High School
Jurupa Valley 05.2018
Skills
- Item Ticketing and Pricing
- Security Practices
- Meeting Sales Goals
- Excellent Written and Verbal Communication
- Customer Service
- Cash Handling
- Product Knowledge
- Computer Proficiency and Microsoft Office
Timeline
Student Assistant
CSUSB
09.2021 - Current
Receptionist
Shatter
05.2021 - 08.2021
Security staff
CSC , Ontario
01.2020 - 03.2020
Amazon Fresh
Amazon
12.2019 - 01.2020
Cashier
McDonald’s
04.2019 - 06.2019
Janitor
USA GAS
02.2016 - 05.2017
in Progress - Communications in Media
Cal State University San Bernardino
High School Diploma -
Patriot High School
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