Shyann Whitley

• Increased customer service ratings significantly through personable service.
• Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
• Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
• Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
• Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.

making sure customers

• Provided excellent communication with both customers and colleagues, enhancing overall retail experience.
• Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
• Ensured timely processing and management of customer accounts and orders

• Assisted in the development of housekeeping policies and procedures, aligning them with industry best practices to ensure continuous improvement in service delivery standards.
• Demonstrated leadership skills by guiding staff during periods of high occupancy or challenging situations with grace under pressure.
• Fostered a positive workplace culture through open communication channels between team members and cultivating a motivational atmosphere for all employees involved in housekeeping activities.
• Maintained consistency in delivering superior home cleaning services.