Summary
Work History
Education
Skills
Timeline
Generic

Shyanna Jones

Murfreesboro,TN

Summary

Accomplished Senior Sales Associate at MAPCO Mart, adept in CRM proficiency and associate coaching, consistently surpassed sales objectives to drive growth. Leveraged strategic selling and customer engagement to enhance client satisfaction and boost revenue. Skilled in cultivating team collaboration and achieving individual goals, significantly improving sales performance through targeted strategies.

Work History

Senior Sales Associate

MAPCO Mart
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Education

Independent Homeschooling

Skills

  • Management
  • CRM proficiency
  • Market understanding
  • Strategic selling
  • Floor operations
  • Associate coaching
  • Hospitality and accommodation
  • Strategic Planning
  • Multitasking Abilities
  • Customer Engagement
  • Time management abilities
  • Upselling techniques

Timeline

Senior Sales Associate

MAPCO Mart

Independent Homeschooling
Shyanna Jones