Shyanna Perlmutter
Miami
Summary
Dynamic in-shopper at Jimmy John's with a strong work ethic and cash handling proficiency. Excelled in high-pressure environments, enhancing customer satisfaction through effective team collaboration and training. Recognized for maintaining cleanliness and organization while swiftly fulfilling orders, contributing to a seamless service experience.
Overview
2
2
years of professional experience
Work History
In-shopper
Jimmy John's
Doral, FL
09.2024 - Current
- Provided excellent customer service during high-volume periods, ensuring timely order fulfillment.
- Maintained cleanliness and organization of work area, adhering to food safety standards.
- Prepared fresh sandwiches with precision, following established recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, minimizing downtime in food preparation processes.
- Assisted team members during peak hours, fostering a collaborative work environment.
- Adapted quickly to changing menu items and promotions, enhancing customer satisfaction through knowledge sharing.
- Contributed to team training sessions for new hires, supporting smooth onboarding processes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Education
Bachelor of Science - Health And Exercise Science
Florida International University
Miami, FLSkills
- Cash handling proficiency
- Strong work ethic
- Fast paced
- Team management
- Phone inquiries
- Staff training
- Customer complaints and resolution
- Friendly and outgoing
- Very organized
- Time management
Timeline
In-shopper
Jimmy John's
09.2024 - Current
Bachelor of Science - Health And Exercise Science
Florida International University