Shyanna Salem
Harrison Township,MI
Summary
Multi-faceted, efficient, and reliable office professional with 8+ years of experience supporting executives, sales, and managers to improve internal operations for small businesses. Proficient in EHR/EMR and all Microsoft office programs. Diversified skill sets covering administrative support, client relations, typing, patient care, recruiting, account management, and project management. Excellent interpersonal, phone, and digital communication skills.
Overview
14
14
years of professional experience
Work History
Clinic Manager
Total Health Systems
Clinton Township, MI
02.2018 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care delivery.
- Managed scheduling for staff and patients, optimizing resource allocation to enhance service availability.
- Implemented process improvements to streamline patient intake procedures, reducing wait times effectively.
- Developed staff training programs, fostering a culture of continuous learning and professional development.
Office/assistant position
Spinal Rehab
02.2016 - 10.2017
- Office/assistant position, front desk, medical receptionist, data-entry, sales, administrative duties, insurance verifying, E-Thomas and EHR systems, physical therapy performed, & radiology trained.
Front Desk/Sales/Childcare
Powerhouse Gym Macomb
Clinton Township, MI
10.2013 - 05.2016
- Front Desk/Sales/Childcare
Benefits Rep, Travel Agent, Data Entry
Sterling Insurance
Sterling Heights, MI
01.2012 - 01.2012
- Benefits Rep, Travel Agent, Data Entry, General Office Duties
- Seasonal
Education
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Macomb Community College
Clinton TownshipHigh School - undefined
Chippewa Valley High School
Clinton Township01.2013
Skills
- Administrative leadership
- HIPAA compliance
- Employee training
- Clinical management
Availability
My schedule is very flexible. I am interested in full time hours but willing to work part time as well.
Timeline
Clinic Manager
Total Health Systems
02.2018 - Current
Office/assistant position
Spinal Rehab
02.2016 - 10.2017
Front Desk/Sales/Childcare
Powerhouse Gym Macomb
10.2013 - 05.2016
Benefits Rep, Travel Agent, Data Entry
Sterling Insurance
01.2012 - 01.2012
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Macomb Community College
High School - undefined
Chippewa Valley High School