Experienced professional skilled in customer service, animal care, and technical support. Thrives in fast-paced environments and excels in team collaboration. Proficient in diverse task management, safety assurance, and client education. Strong communication and keen attention to detail ensure success.
Overview
5
5
years of professional experience
Work History
Animal Care Volunteer
Miller Park Zoo
Normal, IL
05.2024 - Current
Assist zookeepers with the daily care of animals, including feeding, cleaning enclosures, and monitoring animal behavior.
Prepared diets and enrichment activities to promote animals' physical and mental well-being.
Support enclosure maintenance by cleaning, disinfecting, and ensuring safe habitats for various species.
Educated park visitors during operating hours on various topics related to animal behavior, conservation efforts, and species-specific information.
Target Starbucks Barista
Target
Normal, IL
09.2019 - Current
Prepare and serve beverages following Starbucks and Target standards in a high-volume setting.
Provide personalized customer service, addressing customer needs, and recommending products.
Ensure the workspace, equipment, and seating area are maintained, adhering to safety regulations.
Handle cash transactions and operate the register, maintaining accurate records.
Support inventory management by restocking supplies and ensuring product availability.
Certified Veterinary Technician Assistant Intern
Internship at Multiple Clinics
Burlington, IL
01.2020 - 05.2021
Assisted veterinarians and certified veterinary technicians with animal care, including administering medications, prepping animals for surgery, and monitoring recovery.
Provided hands-on support in routine procedures like vaccinations, wound care, and dental cleaning.
Ensured exam rooms, surgical equipment, and animal housing areas were kept sterile and clean.
Monitored and recorded vital signs, behaviors, and recovery progress in patient records.
Managed patient intake and assisted in handling animals during examinations and treatments.
Certification held until 2023
Education
Bachelor of Science - Zoology
Illinois State University
Normal, IL
05-2025
Skills
Customer service and communication
Teamwork and collaboration
Cleanliness and adherence to safety standards
Animal husbandry
Animal handling and restraint
Public speaking and education
Enclosure safety and maintenance
Accurate Record-Keeping
Medication Support in Veterinary Care
Task Coordination Skills
Timeline
Animal Care Volunteer
Miller Park Zoo
05.2024 - Current
Certified Veterinary Technician Assistant Intern
Internship at Multiple Clinics
01.2020 - 05.2021
Target Starbucks Barista
Target
09.2019 - Current
Bachelor of Science - Zoology
Illinois State University
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