Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
ServerHostBaristaTeam LeadWork Type
Part TimeLocation Preference
On-SiteHybridLocation: Woodinville, WA, USWoodinville, WA
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Shyanne Cruz
Server/ Barista
Woodinville,WA
Work Preference
Summary
Dynamic and customer-focused hospitality professional with experience as a host, server, and team lead in fast-paced restaurant environments. Proven ability to deliver exceptional guest experiences while managing multiple responsibilities with professionalism and efficiency. Skilled in customer service, cash handling, conflict resolution, communication, and team collaboration. Recognized for training team members, maintaining high standards of organization and cleanliness, and creating a welcoming environment that encourages guest satisfaction and loyalty.
Overview
2
2
Certifications
2
2
years of professional experience
Work History
Server
Columbia Hospitality Inc.
Kenmore, Washington
05.2026 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of the dining area throughout shifts.
Host
Columbia Hospitality Inc.
Kenmore, Washington
08.2025 - Current
- Greeted guests and ensured a welcoming atmosphere for their dining experience.
- Managed reservation systems and organized seating arrangements to enhance guest experience.
- Monitored dining flow and adjusted seating plans to improve service delivery.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Collaborated with kitchen staff to relay guest needs and preferences, ensuring satisfaction.
- Maintained cleanliness and organization of front-of-house areas regularly.
Barista
Starbucks
Woodinville, Washington
05.2025 - 08.2025
- Operated espresso machines and commercial coffee brewers to deliver high-quality beverages.
- Listened to customer requests and crafted personalized beverages to enhance customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.
- Resolved customer complaints effectively professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained clean and organized workspace to ensure safety and efficiency.
Team Lead
Panera Bread
Woodinville, Washington
04.2024 - 05.2025
- Promoted from Team Member to Team Lead in under 90 days.
- Trained new team members on company procedures and safety requirements to promote a safe work environment.
- Assisted team members during peak periods, maintaining high food quality and customer satisfaction.
- Processed cash, check, and credit card transactions with high accuracy, contributing to smooth operations.
- Enhanced customer loyalty by maintaining a clean and organized dining area and kitchen stations.
- Excellent time management skills demonstrated by balancing numerous tasks and roles in a fast-paced environment.
Education
Associate of Science - Nursing
Cascadia Community College
Bothell, WA06-2027
High School Diploma -
Woodinville High School
Woodinville, United States06-2026
Skills
- Point-of-sale operation
- Order accuracy
- Customer service proficiency
- Effective time management
- Teamwork and collaboration
- Clear communication
- Conflict resolution
- Adaptability and flexibility
Certification
- Class 13 MAST
- Washington State Food Handlers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Columbia Hospitality Inc.
05.2026 - Current
Host
Columbia Hospitality Inc.
08.2025 - Current
Barista
Starbucks
05.2025 - 08.2025
Team Lead
Panera Bread
04.2024 - 05.2025
Associate of Science - Nursing
Cascadia Community College
High School Diploma -
Woodinville High School