Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Shyanne Littleton

Cutler ,OH

Summary

Dynamic barista with a proven track record at Lock No. 4 Coffee, excelling in exceptional customer service and cash handling. Recognized for enhancing customer satisfaction through personalized beverage creation and effective team collaboration. Skilled in POS systems and maintaining cleanliness, consistently delivering high-quality service during peak hours.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Lock No. 4 Coffee
02.2025 - Current
  • Prepared and served beverages following established recipes and customer preferences.
  • Maintained cleanliness of work area, ensuring compliance with health and safety standards.
  • Operated espresso machines and other equipment to deliver high-quality drinks efficiently.
  • Assisted customers with menu selections, providing knowledgeable recommendations.
  • Collaborated with team members to improve service speed and customer satisfaction.
  • Handled cash transactions accurately, managing point-of-sale system effectively.
  • Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
  • Learned new techniques for beverage preparation through hands-on training and observation.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Sandwich Artist

Subway
11.2022 - 02.2023
  • Crafted sandwiches to customer specifications, ensuring quality and freshness.
  • Maintained cleanliness and organization of workstations for efficient operations.
  • Assisted in inventory management by tracking ingredient supplies and minimizing waste.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated kitchen equipment safely, adhering to health and safety regulations.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Educated customers on menu items, promoting daily specials and upselling options.
  • Implemented best practices for food preparation, enhancing workflow efficiency and consistency.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Education

High School Diploma -

Warren High School
Vincent, OH
05.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Order taking
  • Decision-making
  • Excellent memory
  • POS systems
  • Hospitality service expertise
  • POS system operation
  • Quality control
  • Performance improvement
  • New hire training

Certification

Phlebotomy

Timeline

Barista

Lock No. 4 Coffee
02.2025 - Current

Sandwich Artist

Subway
11.2022 - 02.2023

High School Diploma -

Warren High School

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Shyanne Littleton