Kaylea Harmon
Waterford
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Barista/Manager
Lock No. 4 Coffee
10.2022 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Sales Associate/Assistant Manager
B & W Pharmacy
01.2019 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Wolf Creek Local School District
Waterford, OH05-2021
Skills
- Customer service
- Problem-solving skills
- Bank deposits
- Cash handling accuracy
- Multi-tasking strength
- Excellent people skills
- Employee scheduling
- Exceptional customer service
Timeline
Barista/Manager
Lock No. 4 Coffee
10.2022 - Current
Sales Associate/Assistant Manager
B & W Pharmacy
01.2019 - 10.2022
High School Diploma -
Wolf Creek Local School District
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