Sofia Rodriguez
La Casita Del Cafe
Van Nuys,CA
6
years of professional experience
Motivated and detail-oriented medical assistant with experience in patient care and staff training. Recognized for promoting high standards of clinical communication and health compliance, ready to enhance operational excellence in a healthcare setting.
Work History
Barista/Manager
1 Year 8 Months- Managed daily operations, ensuring efficient workflow and exceptional customer service.
- Trained and mentored new baristas on beverage preparation techniques and customer interaction.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve cost efficiency.
Front Office Manager
3 Months- Managed scheduling of front office staff, optimizing resource allocation for peak service times.
- Developed and implemented standard operating procedures to enhance customer service quality.
- Coordinated communication between departments to ensure seamless guest experiences throughout the property.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Medical Assistant Preceptor
10 Months- Facilitated learning experiences for students through hands-on training and mentorship.
- Developed and implemented tailored educational plans to enhance student engagement and retention.
- Promoted student growth by providing consistent feedback on assignments and assessments.
- Assessed student performance regularly, adjusting teaching strategies as needed to ensure academic progress.
Medical Assistant
1 Year- Supported patient intake and documentation processes, capturing accurate medical history information.
- Coordinated appointment scheduling and managed patient flow to enhance clinic efficiency.
- Administered injections and performed basic lab tests, maintaining high standards of patient care.
- Collaborated with healthcare providers to streamline communication and optimize patient management processes.
Medical Assistant
11 Months- Managed scheduling of patient appointments, optimizing clinic workflow and enhancing patient experience.
- Assisted in patient intake and registration processes, ensuring accurate medical histories and insurance information.
- Educated patients on medication usage and treatment plans, fostering adherence to prescribed therapies.
- Performed routine laboratory tests and prepared specimens for analysis, maintaining compliance with safety protocols.
Cashier
1 Year 9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure smooth store operations.
Medical Assistant Extern
1 Month- Assisted healthcare providers with patient assessments and medical history documentation.
- Supported allergy testing procedures and ensured patient comfort during evaluations.
- Managed appointment scheduling, enhancing operational efficiency and patient flow.
- Prepared exam rooms and maintained cleanliness to uphold safety standards.
Education
Medical Assistant
Skills
Shift scheduling
Customer service
Medical terminology
Customer service
Sanitation practices
Attention to detail
Team communication
Patient scheduling
HIPAA compliance
EMR / EHR
Timeline
Barista/Manager
La Casita Del Cafe
12.2024 - CurrentRead More
Front Office Manager
Sf Valley Management
10.2023 - 01.2024Read More
Medical Assistant Preceptor
Facey Medical
12.2022 - 10.2023Read More
Medical Assistant
Facey Medical
10.2022 - 10.2023Read More
Medical Assistant
Del Carmen Medical Center
11.2021 - 10.2022Read More
Medical Assistant Extern
Allergy Asthma Care Center
10.2021 - 11.2021Read More
Cashier
Ralphs Grocery Store
04.2020 - 01.2022Read More
North-West College
Medical Assistant
Read More