Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lauren Tinsler

New Boston,MI

Summary

I am a big team player. I think working as a team with your coworkers is the best way to get things done efficiently and quickly. As well as building strong relationships in the work place can lead to the best work experience. I am an extremely quick learner with hands on activities and I thrive in customer service positions!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista/manager

Beyond Eatery & Juicery
Woodhaven, Michigan
03.2021 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Created great dining experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns, making sure processes run smoothly.
  • Handled and resolved customer issues and complaints with professionalism and strive to make them feel welcome and wanted.
  • Deal with counting money, distributing tips, and making large orders of supplies such as food deliveries weekly.

General Manager

Tropical Smoothie Cafe
Woodhaven, MI
02.2019 - 08.2020
  • Counted money, ordered supplies for the store, made schedules.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolving problems with customers or with crew members.

Attendant

Lower Huron Metropark
Belleville, MI
08.2016 - 09.2019
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Maintained cleanliness, neatness and organization of all areas.
  • Responded to questions about local area and company services.
  • Monitored behaviors for safety violations and took steps to prevent further violations.

Sales Associate

Bath & Body Works Direct Inc.
Woodhaven, MI
10.2018 - 02.2019
  • Maintained knowledge of current promotions.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept the store neat, organized, and always looking its best.

Education

High School Diploma -

Woodhaven High School
Flat Rock, MI

Some College (No Degree) -

Henry Ford College
Dearborn, MI

Skills

  • Supervision and training
  • Recruiting and hiring
  • Purchasing and planning
  • Calm under pressure
  • Organization
  • Relationship development
  • Bank Deposits
  • Money Handling
  • Supply Ordering
  • Customer Service
  • POS Systems

Certification

  • CPhT - Certified Pharmacy Technician
  • Servsafe Certified

Timeline

Barista/manager

Beyond Eatery & Juicery
03.2021 - Current

General Manager

Tropical Smoothie Cafe
02.2019 - 08.2020

Sales Associate

Bath & Body Works Direct Inc.
10.2018 - 02.2019

Attendant

Lower Huron Metropark
08.2016 - 09.2019

High School Diploma -

Woodhaven High School

Some College (No Degree) -

Henry Ford College

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Lauren Tinsler