Shyanne Metrie
Jacksonville,North Carolina
Summary
Dynamic and goal-oriented professional with an extensive background in retail and hospitality, equipped with a robust skill set in sales, customer service, and business management. Demonstrated success across a range of roles, showcasing adaptability and a commitment to achieving exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Cotton World
St. Augustine, FL
06.2013 - 10.2019
- Provided exceptional customer service, assisting shoppers and enhancing their shopping experience.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Special Event Bartender
Professional Concessions Inc.
Miami, FL
01.2017 - 01.2019
- Provided bartending services for various concerts and events in Miami and nearby areas.
- Showcased proficiency in preparing and serving a variety of drinks, maintaining high standards of quality and presentation.
- Successfully executed special events and promotions, adapting to fluctuating customer volumes while maintaining service quality.
Store Manager
Gizmo Candy Co.
St. Augustine, FL
01.2015 - 01.2017
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Trained employees on duties, policies and procedures.
Bartender
Fraternal Order of the Orioles
St. Augustine, FL
01.2016 - 09.2016
- Provided friendly and attentive customer service, building rapport with regulars and enhancing the overall atmosphere of the establishment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
Store Manager
Mix & Match Candy Shoppe
St. Augustine, FL
11.2011 - 01.2015
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
Education
High School Diploma -
Allen D. Nease Senior High School
Raleigh's Bartending School
Skills
- Customer service and interpersonal skills
- Efficient in high-volume environments
- Cash handling and POS systems
- Team collaboration and leadership
- Retail sales and merchandising
- Time management
- Inventory management
- Bookkeeping
Certification
- Certified Bartender
- North Carolina Notary Public
Timeline
Special Event Bartender
Professional Concessions Inc.
01.2017 - 01.2019
Bartender
Fraternal Order of the Orioles
01.2016 - 09.2016
Store Manager
Gizmo Candy Co.
01.2015 - 01.2017
Retail Sales Associate
Cotton World
06.2013 - 10.2019
Store Manager
Mix & Match Candy Shoppe
11.2011 - 01.2015
High School Diploma -
Allen D. Nease Senior High School
Raleigh's Bartending School
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