Shyanne Stevens
North Miami Beach,FL
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
Overview
7
7
years of professional experience
Work History
Cocktail Waitress
Top Of The Marq
Cape Girardeau, MO
01.2020 - 05.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Server
Deweys
Saint Louis , MO
01.2018 - 05.2020
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Server
360 Rooftop Bar
Saint Louis , MO
01.2018 - 01.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
Education
Bachelor of Arts - Video Production
Southeast Missouri State University
Cape Girardeau, MO05.2022
Skills
- Phone Inquiries
- Kitchen Staff Coordination
- Dining Room Cleaning and Upkeep
- Guest Flow
- Special Requests and Substitutions
- Customer Service
- Age Verification
- Specials Promotion and Upselling
Timeline
Cocktail Waitress
Top Of The Marq
01.2020 - 05.2022
Server
Deweys
01.2018 - 05.2020
Server
360 Rooftop Bar
01.2018 - 01.2020
Bachelor of Arts - Video Production
Southeast Missouri State University
Similar Profiles
Frederick CalloFrederick Callo
Bar and Beverage Manager at MARQ CLUBBar and Beverage Manager at MARQ CLUB
Deepti ThalluriDeepti Thalluri
Digital Marketing Strategist at Marq Research SolutionsDigital Marketing Strategist at Marq Research Solutions
Assem AlashryAssem Alashry
Sales Supervisor at The MarQ communitiesSales Supervisor at The MarQ communities