Pharmacy tech
Walgreens
08.2025 - Current
Shyanne Sugden
Pharmacy technician
Madison,WI
Timeline
CNA
Greenway manor
08.2023 - 07.2025
Assistant manager
Banishuis bar and grill
09.2019 - 06.2023
Monona Grove High School
2016 - 2020
Work Preference
Work Type
Part TimeFull TimeWork History
Pharmacy tech
Walgreens
08.2025 - Current
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
CNA
Greenway manor
08.2023 - 07.2025
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assistant manager
Banishuis bar and grill
09.2019 - 06.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Education
Monona Grove High School
Monona Wi 2016 - 2020
Skills
- Drug utilization review
- Billing support
- FDA compliance
- Drug safety
- Insurance reconciliation
- Healthcare regulations
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.