ShyAnne Lozen
St. Clair
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Marine City Fish Company
Marine City
08.2024 - Current
- Managed daily operations of seafood processing and distribution.
- Trained new employees on company policies and operational standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Chiropractic Assistant
American Chiropractic Medical Services
Marine City
09.2023 - 11.2024
- Assisted chiropractors with patient intake and documentation processes.
- Managed appointment scheduling for patient consultations and treatments.
- Coordinated patient communication regarding treatment plans and follow-up visits.
- Maintained cleanliness and organization of treatment areas and equipment.
- Educated patients on therapeutic exercises and wellness practices.
- Supported administrative tasks, including filing and data entry for patient records.
- Collaborated with team members to enhance office workflow and patient care experiences.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Substitute Teacher
Holy Cross Catholic Secondary School
Marine City
09.2022 - 12.2023
- Managed classroom behavior and promoted a positive learning environment.
- Maintained accurate attendance records and reported student progress to teachers.
- Encouraged positive behavior among students through effective communication techniques.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Promoted a safe and secure atmosphere within the classroom setting.
- Implemented school policies and procedures in the classroom.
- Monitored student progress throughout the day.
Waitress/Bartender
Foxfire Fixins
Cottrellville Twp.
01.2019 - 03.2023
- Maintained accuracy while handling payments, giving change, and printing receipts to customers.
- Welcomed incoming patrons and seated them at optimal locations based on individual preferences and server balancing requirements.
- Cross-trained as a host and helped with tasks such as greeting diners and escorting guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
- Enforced minimum age requirements for the consumption of alcoholic beverages by checking identification.
- Maintained knowledge of menu items, garnishes, ingredients, and preparation methods to assist guests with menu selection.
- Poured wine, beer, and cocktails for patrons.
- Stocked bar with beer, wine, liquor, and related supplies.
Behavioral Technician
Autism Systems
Marysville
11.2021 - 03.2022
- Assisted with building life and social skills useful for everyday activities and interactions.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
- Applied proven strategies to positively affect client behaviors.
- Collected data to identify and treat behaviors of concern for individuals diagnosed with autism spectrum disorders.
- Mentored therapeutic staff modeling interventions to increase desired behaviors.
- Collaborated with multidisciplinary team to determine effective treatment plans.
- Delivered appropriate therapy based on diagnosis and individual needs.
Tanning Consultant
Bayside Tanning
Marine City
09.2017 - 03.2018
- Greeted clients, showed to tanning facilities and educated on usage.
- Scheduled client appointments by phone and through email.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Cleaned and sanitized tanning beds and rooms.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Promoted and sold eyewear and swimwear products.
Education
Associate of Arts - Associate of Arts (Humanities Pathway)
St. Clair County Community College
Port Huron, MI 08.2018 - 05.2023
High School Diploma -
Marine City High School
Marine City, MI06.2018
Skills
- Point of Sale (POS) system operations
- Menu memorization
- High-volume dining
- Relationship management
- Sales Techniques
- Liquor, wine and food service
- Customer Service
- Customer assistance
- Cash management
- Training and mentoring
- Product recommendations
- ID verification
- Client needs assessment
- Coordination skills
- Client satisfaction
- Report Writing
- Positive and Negative Reinforcements
- Behavioral Conditions
- Behavior Management
- Case Management
- Data Collection
- Client Goal Planning
- Successful Private Practice
- Psychiatric and Mental Health Care
- Clinical Documentation
- Relationship Building
- Team Building
Accomplishments
Promoted from waitress to bartender.
Graduated high school Magna Cum Laude.
Timeline
Manager
Marine City Fish Company
08.2024 - Current
Chiropractic Assistant
American Chiropractic Medical Services
09.2023 - 11.2024
Substitute Teacher
Holy Cross Catholic Secondary School
09.2022 - 12.2023
Behavioral Technician
Autism Systems
11.2021 - 03.2022
Waitress/Bartender
Foxfire Fixins
01.2019 - 03.2023
Associate of Arts - Associate of Arts (Humanities Pathway)
St. Clair County Community College
08.2018 - 05.2023
Tanning Consultant
Bayside Tanning
09.2017 - 03.2018
High School Diploma -
Marine City High School