Shybria Moore
Clewiston
Summary
Hardworking Nurse with multiple skills such as integrity, teamwork and resilience. I have always had an passion for helping those that are in need and being there for them as well. I know that I would be a great fit for this position.
Overview
2
2
years of professional experience
Work History
Senior Medical Benefits Rep.
Remx
05.2024 - 01.2025
- Generated over 60+ outbound calls per day
- Acquired benefit information for Pt.
- Processed benefits enrollments accurately and promptly
Customer Service Representative
LadyLuvs Collection LLC
07.2023 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted callers with medical transportation
Education
Licensed Practical Nurse - undefined
Itech Glades
Moore Haven, FL09.2023
Graduate - undefined
Clewiston High School
Clewiston, FL05.2022
Skills
- Call logging
- Database research
- Teamwork
- Patience
- Resilience
- Integrity
LANGUAGE
English - Fluent
CLINICAL EXPERIENCE
- Labelle Health and Rehabilitation
- Clewiston Nursing and Rehabilitation
- Health Department of Clewiston, FL
- Health Department of Moore Haven, FL
- Johnson Riverside Family Practice, Moore Haven, FL
Timeline
Senior Medical Benefits Rep.
Remx
05.2024 - 01.2025
Customer Service Representative
LadyLuvs Collection LLC
07.2023 - 05.2024
Licensed Practical Nurse - undefined
Itech Glades
Graduate - undefined
Clewiston High School
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